Royal Retreat-Amazing view-King bed-1 bedroom-Full kitchen-Free parking-Self check-in

Everything

Easy access to the beach and easy check-in. If you needed something that the property doesn’t provide, you can walk within a block of the property to buy it. The walkways outside were clean. The tiki bar (and bartender) was nice and convenient. Free parking garage. It was decorated cute. My husband and I thought the king bed was comfortable. The inside was clean and bug free. We liked that it had a futon couch for our 10 y/o son to sleep on.

The A/C unit in the living room did not work. The A/C unit would blow warm air. The A/C unit in the bedroom had to cool the entire apartment off. If we closed the door to the bedroom for short periods of time for privacy, it would get so hot in the living room that my son could not sleep. When I texted the owner she told me that it did work, it was beachside, and we were in a heat wave. The A/C unit in the bedroom worked great but the one in the living room never blew cold air. We had to go buy sheets for the futon couch, there were none provided. We left the sheets for next guests. We only had two wash clothes for showering three people for four days. Within the first hour of arrival, my 10 y/o son witnessed a deceased young male floating in the pool below us after “falling” from the 14th floor balcony. The cops kept us awake until 4 AM. They had to drain the pool the next morning and the pool stayed closed the entire 4 days we were there (we wouldn’t have gotten into the pool anyways after witnessing that). I understand that that incident was no fault of the owner but most establishments would have offered compensation. I’m not trying to sound insensitive to the deceased. Overall we had a good time.

The pools I liked

The host of the film I booked has a nasty attitude. When u text the host back about a concern she got nasty I told her I didn’t do something and she said I’m not going to go back and forth with you and I only text her one time.. I also supported her with purchasing item from her out of the room and this is the type of attitude I got.. I don’t appreciate that at all.

This property was perfect

Nothing !

I really enjoyed the inviting vibe of the property. Everything that we needed was there and ready for us.

I wouldn’t change a thing

I am a long-time user or Booking.com. The listing was misleading. A few colorful wall hangings do not mask reality. The attached photos show a lack of cleanliness and rust. This place is best described as run down in need of a face lift. Upon arrival we were struck by the odor from smoking even though this was a no smoking apartment. Unfortunately, I didn't read the fine print showing a $150 cleaning fee!! This is more than the nightly rate? Moreover, we were instructed that we must clean all dishes & silverware and empty the trash, despite the $150 cleaning fee. This is how the owner misrepresented the cost. In its current state, it is totally over-priced and the Booking.com description and photos misrepresent the apartment.

I love the security of the garage. The views were good. The bed was comfortable. The staff that I did see were VERY pleasant.

I did find 1 roach upon arrival but no more. To me the space was tiny but roomy enough for a short stay for a couple and MAYBE 1 child.