Studio 6 Rockford

Price point

A bit loud at times but settled down at bed time.

Nothing

As soon as I showed up, they charged me a fee of 25, then they sent me to my room. As soon as I entered the room, I saw dead and alive cockroaches. The room was infested. I didn't stay and demanded a refund. The owner laughed in my face. I will be getting my refund.

This room had cockroaches. I called the front desk and told them. They offered to put us in a new room but I told them it was late and my kids were sleeping I don’t want to wake them. Staff said they could come inspect the room. I told them I killed the roach and flushed it down the toilet. I said I wanted to speak to an upper manager or corporate and I would like the number to call the next day. They would not give me any number and said they could call the police. The staff became angry and aggressive on the phone. I told them I would be leaving a bad review and a woman then got on the phone and said what could they do. Again I told them at that time of night (around 1am) there was nothing to be done and switching rooms would not be helpful due to guarantee that roaches were not isolated to that room, and they would certainly be in another room as well. I continued to see roaches throughout the night. I didn’t sleep at all, I stayed up making sure those nasty creatures wouldn’t get on my children whilst they slept. The room looked clean, the beds were nice, the only problem was the roaches and the smell of uncleanliness in the halls and lobby. I overlooked the smell when we first checked in. The room itself did not smell horrible, just the lobby and halls and elevator

Roaches Smell of uncleanliness in the halls, lobby and elevator

The rooms were updated and spacious

The hotel and hall ways smelled like urine