Departamento de lujo de 2 pisos en Providencia en Zapopan

Nunca me recibieron, me pude quedar ahí, tuve que ir a buscar un hotel de última hora, y no me han regresado el dinero

No lo conocí, nunca me abrieron

The location was good, it felt like a nice safe neighbourhood, neighbours and staff are very friendly.

We were sad to find that the pool wasn't available; we rented this place for the pool and it wasn't in service, this disappointed our children a lot. We would have chosen another place for that. Also the laundry machines did not function so we needed to wash our clothes at the laundry mat.

Nada porque no me aceptó la reserva de un día

No me gustó que no me aceptó la reserva por un día y la plataforma de booking si y yo di por hecho hasta justo el día de la reserva vi el mensaje del propietario diciéndome no aceptaban reservas de un día. Así que me cancelaba la reserva pero ya me habían hecho el cargo Ami tarjeta del cobro. He enviado correos a booking y ellos me responden que el propietario no ha devuelto el dinero. Desde el 27 de septiembre no me regresan mi pago no tengo respuesta ni del propietario di de booking

El precio esta excelente asi como todas las comodidades muebles ubicación y en general el departamento

No habia servicio de Internet asi como el lavabo del baño de la primer planta tiraba agua y los contactos de los cuartos no servían, general creo que le hace falta mantenimiento a las instalaciones

The best on this apartment is location. There are different cafes near it, supermarket and the US embassy.

The cleanliness. It's pretty dust and very dusty air. Also, there were cockroaches, pretty big - that's why we didn't cook. And there's some maintenance in the apartment, so the water was turned off, nobody replied us. We waited till next day as it was late evening when we entered the apartment. And be ready- it''s pretty noisy.

Ubicación

Pésima atencion, no había agua en todo el departamento. La administradora no respondió jamás y muy mala Atencion.

La ubicacion, es buena. Un lugar muy seguro. El departamento muy espacioso y bonito.

Creo que no me esperaban, talves no sabian sobre mi reservacion. El depa estaba limpio pero salieron cerca de 10 cucarachas. No habia shampoo ni papel de baño. Una regadera no servia y batalle para encender el boiler para el agua caliente.

If I could give them a zero. TRUST ME I WOULD.

We booked this apartment over 4 months ago, our check in time was supposed to be at 3. At 2:30 they decide to contact me to let me know that they're was a problem with one of the showers and if they could push back our check in time to 4:30 or 4:45. Once we arrived, they would not let us in and wanted us to wait for the person in charge of the apartment. So we did, we waited for over 2 hours and the person never got there. I called her about 4 times and would not answer me. Finally, she answered and was requesting for us to wait another hour because supposedly the apartment was not ready yet. This was not acceptable to us, so we asked her if the money back and was back and forth saying that they didn't have the money and just full of excuses. We had to find something else on such short notice. Thankfully, we did. Keep in mind that we've been traveling all day and extremely exhausted. I would not recommend this host at all. I believe they overbooked and didn't know how to tell us the truth. Very unreliable!