Muthu Keekorok Lodge, Maasai Mara, Narok

I absolutely did not like it service was horrible

Nothing

Inside Mara and a very good location

Everything was perfect

- convenient location for a visit to Masai Mara - All the staff are helpful especially Peter at the reception who helped us in arranging everything for us and made our stay comfortable - Judy was very welcoming in the restaurant and sorted out food for our fussy eaters - Moses M served us well during breakfast, lunch and dinner and made perfect Indian tea - inside the premises, Hippo pool was a really good experience and had an amazing time just sitting and watching hippos from hippo bar

Location is good.

For veg food (including breakfast) the hotel should add more options. I found the options too limited. Further, they should also provide free water in restaurant.

The staff are friendly and welcoming

So much to say here. The staff are clearly overworked and under appreciated. We learned of staff who only had 4-5 hours of sleep between shifts. The MGM ownership has out its stamp On the place which isn’t good. Overly loud Disney like music at meals; a charming gentleman playing guitar at meals, but forced to play corny American music. There were no towels in room when we arrived and when they did they were old and frayed. One socket in room was broken and coming out of wall. Room phone didn’t work. Notified front desk but no repair.

staff was friendly and helpful.

nothing

Staff were exceptional and the Hippo bar was super cool.

The F&B Manager Manish was wonderful and helped us a lot. Special compliments to Mr. Saksena and Manish.