Perfect Home From Home In Stoke on Trent

It was a decent location and parking was good. Plenty of room in kitchen for our food and upstairs' rooms were a good size and the one downstairs was adequate for our needs. Close to the train station and to the motorway. It was relatively quiet. Plenty of seats and power points. Property was clean.

Though parking was good, it came with a risk. Previous occupant took permit away, which was unfair as we got a ticket but host was able to help with the situation. The only toilet is downstairs and in a tiny, separate room from the bath/shower and other sink. Do check the dishwasher, as we found dishes there - dirty. Key box was a bit of a challenge but eventually opened and there was only one key. Be careful on stairs, watch the last step.

Easy to find the property. Good enough (1/2 hour drive) location to Alton Towers. 3 separate and all good sized bedrooms The beds were comfy and except for the slightly disgusting floors (keep your shoes on) the place appeared clean.

Parking! No permit was provided we were told ‘the previous guest must have taken it’ and to ‘bear with them’ they never got back to us, did not provide the permit or any solution of any kind. The parking on the road outside is restricted at all times. But we did manage to find free bays in the surrounding streets (some free after 9pm, some free at weekends). When I got home and complained the host suggested that it being the weekend made it difficult for them to help - then don’t rent it out at the weekend! For this reason alone I would not recommend this property. If you have an issue - parking or another and they are not going to bother helping then it’s not worth the risk. Plus they should be checking the property fully between guests - I suspect they knew the permit was not there before we checked in and once there we couldn’t do anything about it. It is in University quarter. It is a street of properties seemingly all let out, presumably mostly or all to uni students. But we did not have any issues with noise. We could hear next door (thin walls!) but it was nothing more than doors closing and some talking, the same you’d hear in any property like that. Be careful because the check in and out times given in the check in email on the day were different to the advertised ones (an hour later check in and an hour earlier check out). The floors were yuck and socks were black and sticky in seconds - it clearly only gets a quick clean. The toilet is ridiculously close to the wall!

everything great

Location for dropping our son at uni was excellent,lovely house,plenty of room and good facilities,comfortable beds

Could do with blackout curtains,

Place was great. Nice area. Nice place. All done up lovely.

There wasn’t enough cutlery. Also the neighbours were a bit loud between 10-12 in the back bedroom

The kitchen and bedroom where very clean

Nothing

Convenient

One room was dirty and as student accommodation it was noisy not suitable for a family

Clean and tidy

Wasn't told one bedroom was down stairs which isn't good for a younger family. Also bathroom was downstairs which was annoying, the toilet was not fixed to the floor properly and felt like it was going to fall off at anytime. The downstairs bedroom didn't have a proper curtain so again wasn't helpful for children. The area looked rough and we weren't told it is in the student area. The WiFi password didn't work which we asked about and got no reply. We won't be back.