JOIVY Delightful 3-bed flat with parking

地理位置可

预订的时候写的停车免费。结果等到入住后才发EMAIL说“免费停车”这条入住政策取消。18点后到达，说是没有员工送钥匙，要客人自驾或者打车去另一个地方拿钥匙。结果去拿钥匙的路程上又打电话说钥匙在门口的钥匙盒里。实在是有点折腾人。另外，入住后洗洁精、洗衣液严重不够，派人来处理了，但数量仍显不够，虽然把淋雨的下水堵塞问题解决了！总的来说，这家住宿是本次旅程总共7家住宿中价格最高、入住最不顺利、设施不全、商家临时违反入住政策的，差评！！！！员工解决问题的态度很好很积极，但是公司管理非常糟糕！再次差评、严重差评！

Location

Stairs, bathroom on the upper floor has no door. Some of the windows have no curtains.

The property comprises the upper floors of a nice house (probably-Victorian). The rooms are large; particularly the kitchen-diner which is enormous and very modern with so many cupboards that it’s easy to forget where you’ve put things. It was a short walk to a regular bus service to the city centre.

Please note – there is no free parking at this property. Nearby on-street parking is restricted to 4 hours. There is plenty of on-street parking available for Permit Holders, which the Agents (JOIVY) recommend using. Occupants take their chances of getting a £50 parking fine and reclaiming it from JOIVY. Sadly, the property is very poorly equipped for its size, with barely enough crockery and cutlery for one meal, and only 4 ‘proper’ chairs for the dining table.

The place was nice and clean and the Kitchen was very nice open to see thru.Bedrooms were good too.The bathroom was nice set up.

The shower was not working in the on suit bedroom We did ring up and was compensated for it.Wifi was ok lost connection sometimes.

The property is really well kept with all facilities. The location is beautiful close to Royal mile . Would love to visit again . Highly recommended👍🏻

Really lovely and spacious property. We had a lot of space to accommodate 8 guests. The open plan kitchen / dining room is a plus to enjoy time as a group. Super location, close to groceries and pub, still in a quiet and safe neighborhood.

Shower didn’t work in the main en-suite.

Big issue with the bathroom. The ensuite bathroom does not have doors but just a flimsy curtain. To top it, the door of the bedroom also had no locks so there was no semblance of privacy. It was impossible to lock anything for.privacy. This is a huge issue and causes lot of inconvenience if you are travelling in a group. The property lied outright about this issue even when they were asked about this prior to travel. After getting written confirmation that the bathroom had doors even before the date of travel or checkin, we were in for a rude surprise when we discovered this was not the case. To top it all, the property refused to compensate or set things right on any way shwoing zero empathy towards the customer. Definitely do not recommend this for anyone travelling in a group.

Lack of empathy towards customer. Zero attitude to provide service. Unfriendly customer service

4bed-rooms, and comfortable beds and sofa

Not convenient for luggage storage, and the check-in time is quite late 16pm.