Hotel Grand Turf

Location was close to the main area. Beds and pillows were comfortable. The shower had strong pressure which was awesome. The staff were very friendly and accommodating. Packed a take away breakfast when we departed early from the hotel.

The hotel photos are old. Hotel needs a face lift. Cleanliness wasn’t the best. Dust on furniture and the bathroom floor wasn’t clean. No floor mats in bathroom, had to use our used bath towels to avoid slipping. Had a power cut and tv wasn’t working for a while. Hotel is Ok at best.

Wonderful place , great service Thank you

Nothing

工作人员服务态度很好

酒店设施陈旧，我们入住的晚上楼下的人唱歌唱到凌晨快一点，开始唱的时候找前台已经下班，没办法直接在阳台喊了一嗓子楼下才停。

Le personnel est au petit soin

Hôtel et chambre sales. Draps de lit sale. Une odeur horrible d’égout dans la salle de bain.

Not very cleand bedsheets, lots of moisture and humidity in the room. The heater struck my kid when he tried to remove the heating socket, the wires are damaged or the sockets of electricity damaged. Manager mediocre.

Nice view from the window. Breakfast was ok.

Ubytovanie bolo komfortne, dobrá poloha pri jazere, slušne vybavený hotel, milý personál.

Škoda, že neboli dôslední pri príprave izby - chýbal toaletný papier, sprchovací gél, na balkóne nebol žiadny nábytok…

Sehr schöne, große Suite im obersten Stockwerk. Man muss wissen, dass es keinen Aufzug gibt. Hat uns aber nicht weiter gestört.

Die Sauberkeit des Badezimmers ließ sehr zu wünschen übrig. Der Abfluss der Dusche war mit vielen Haaren aus den Vorwochen verstopft. So etwas muss einfach nicht sein…

Staff were very welcoming and kind. Excellent customer service. Clean room with comfortable bed and clean shower. Stay included breakfast which they kindly packed for takeaway for me. I would recommend this hotel to anybody visiting in NUWARA Eliya.