Hotel Grand Turf

It was decent, but amazing customer service. The beds are comfortable and the breakfast is delicious. Rooms are wide and clean.

I had to experience the cold shower unfortunately, and it could have been bit better with sound proofing. Every time when the other guests walk past, it was just in your eardrums 🙂. The hotel doesn’t have a lift, nor a smart tv.

Staff were friendly and helpful And couldn’t do enough for you. Carried our bags up the stairs and gave us umberallas to walk around when it rained. The staff were good at contacting you on the phone what’s app. Location was good.

The music from next door (the carnival). The shower was cold.

The hotel was very clean, comfortable, and well-maintained. The staff were friendly, polite, and always ready to help. The location is peaceful and perfect for a relaxing stay in Nuwara Eliya. Rooms were neat and cozy, and overall the experience was very pleasant. Good value for money.

There were a few minor improvements needed, such as quicker response time from staff during busy hours and slightly better maintenance in certain areas. However, nothing major that affected the overall stay.

The hotel is located in a wonderful location, and certain rooms have stunning views of the lake and sweeping views of Nuwara Eliya. The staff were very friendly and helpful, and we were offered a complimentary upgrade. The rooms are quite nice, with all the facilities, and quite clean and fresh. This was my second time staying here, and I'm definitely coming back to stay here.

Very clean, interiors were good. Good stay. Staff very polite

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Very Courtious staff especially the manager. Great location.

No toileteries in the bathroom, Continous dirty smell inside bathroom even after running exaust fan. TV/entertainment need upgradation. Old towels.