TUI BLUE The Haven Ipoh

Great facilities and staff

Nothing

The setting was spectacular and the wildlife wonderful, monkeys, monitors, turtles and birds.

Nothing

Good location

Taking money not explained before hand

The view from our room, the infinity pool, the boardwalk, the serenity, the quiet.

The whole place lacked ambience, it felt soulless and the restaurant was dark and unpleasant. The food was ok, but again, soulless. Breakfast was bad, very poor choice, and not much fresh fruit or western options. There was an egg station, but the rest of it was fried noodles, fried chicken, orange segments, apple segments and watermelon. Lots of cakes, sweet yoghurt and unappealing pasta dishes, or fish soup. We ended up buying stuff from supermarket to eat. The staff aren’t very knowledgeable, so they can’t help with things like where to eat or what to do. The hotel room was big and clean, but didn’t feel homely or a place we liked being. The lights were either too bright or switched off. Just felt like a weird place to stay so wouldn’t go again.

The natural environment & the facilities.

Besttt, good environment atmosphere. Great in nature

Good breakast selection and helpful staff. We had no problemswith delays in getting food but we were told we were not in high season. Poll was good. room layout was good with nice view of pool and mountains. A very enjoyable stay