ALON CLOUD9 Beach Front

The staff was supper accomodating and ensured our stay was comfortable and provided the attention to detail for all the members of my family. Location is perfect right in front of cloud 9 it is peaceful and tranquil away from the busy part of General Luna. Rooms are spacious especially for the location. A special thank you to the staff for putting together a boodle fight spread after picking up fresh fish from the markets

The property does show wear and tear but also adds to the charm and experience of island life. If you are not spending all your time at the hotel you can look beyond this and experience the hotel staff hospitality. Massage and laundry service are next door, awesome BBQ place across the road and walking distance to the surf school and Cloud 9 pier!

Mattress and pillows are good. Staffs and manager are very helpful.

The water pressure is weak. When it rained, water was at our bathroom floor. There were many cats at dining area. Some cats would go up the table and some would go to your legs.

Location was very good right in the heart of Cloud 9, perfect to surf and if you want to escape all the noise and crowds of General Luna, which is still very easy to reach by only 10min scooter ride. The owner and the staff were very nice and always there to help, service a bit slow but overall nothing to complain about. The villa was clean, spacious and the decoration minimal but nice.

The only down side might be the breakfast, could be improved, but there are many spots around where to have breakfast and all walking distance if you need

המארחים חמודים ברמות הרגשנו ממש בבית , עזרו בכל דבר שהיינו צריכים המיקום חמש דק נסיעה מהמרכז, הוא בקלאוד 9 איפה שהגולשים אז נחמד ושקט בלילה ואפשר להגיע מהר באופנוע למרכז

L’hôtel est idéalement situé, juste à côté d’une plage absolument magnifique. Les chambres sont très confortables et spacieuses, et le petit-déjeuner est excellent (mention spéciale pour les granola bowls, les fruits et le miel). Le personnel est tout simplement adorable : attentionné, très réactif et toujours aux petits soins. Nous avions un problème avec l'eau chaude qui a été corrigé. Après avoir été déçus par un autre logement, nous sommes revenus ici tant nous avions apprécié l’accueil, ce qui est particulièrement précieux pour des voyageurs après plusieurs mois de route. Un grand merci à toute l’équipe, et tous nos encouragements pour la suite !

Big kudos to the staff who made our stay exceptional from the check in experience, to the 5 star treatment all the way until our last moments at the resort. Especially thankful for Ante Edna, Ante Risa, Curly, Rey, Kevin and Dave for their exceptional professionalism and care.

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