Reside NoMa, a Wyndham Residence

The location was put in a terrible place, no parking. Jordan who works the desk had terrible customer service and was rude.

The pass code to enter building and room is a safety concern. It took me two or three times before it worked. If someone was in back of me, they could easily grab me as I keep trying the numbers. The hotel should reconsider this.

The room was spacious and clean.

I never felt so insecure in my life before, the area is just bad

El espacio del apartamento. Tiene dos habitaciones separadas y una de ellas con baño integrado. Camas muy cómodas

La ubicación del alojamiento se encuentra colindando con un barrio un poco particular. No tuvimos ningún problema, pero aún así se encuentra un poco lejos del centro por lo que decidimos movernos en Uber a la vuelta.

The front desk was extremely helpful.

good hotel

1. there is no card/room key to get in building. This building is on frontage Road meaning it’s not safe to be standing outside trying to put in a six digit code at night. On the first day the code that was given to me when I checked in no longer worked, when I woke up. When I spoke with the representative at the desk, they had to generate me another code and the next day that code didn’t work to get in the building. Keep in mind there are a lot of homeless people outside the building. There are a lot of males walking around and standing around outside the building. When I said something about the code not working the representative told me oh well depending on the weather sometimes the keypad doesn’t work. 2. I was charged $80 to check in one hr early, get into the room and there were dirty, used towels in the dryer that still had hair from the previous person. When you lay in the bed, it sound like the bed was cracking the refrigerator made this weird noise that sounded like water was leaking. The room definitely fail below expectations. I first day, after going into the room I wanted a refund because I didn’t comfortable, nor safe there. 3. On day three, we walked outside 4 cars next to the hotel parked on the street because there is no parking whatsoever for residence who are paying to stay windows were bust out of their vehicles. when you check in they ask you for your vehicle information but no designated parking Some type of refund should be provided.