Stay at Luna at Spring Garden

it was a code. No keys and no issues w that.

steep stairs. Uncomfortable bar stools. Bathroom faucet not well attached and loose. There's not much around in the area. Only one pizza place.

Was clean and beautiful. Had everything I needed for a very reasonable price.

clean and good location

Apartment was clean

Not enough towels

The location was alright? The Aldi was walking distance and there’s a Starbucks very close by. I suppose you could uber very easily to the city and the keyless entry was nice as long as you made sure the codes were easily accessible.

The room felt as though the heat wasn’t turned on! I tried using the remote control that looked as though it controlled the temperature, but it only made the room cooler. I called reception and left a message on their contact site but didn’t get a response. I slept in my clothes and a light jacket every night because I was so cold and couldn’t even get a response for extra blankets! The faucets were also extremely cold and took a long time to warm up. The walls were exceptionally thin and I was constantly hearing others walk up and down the stairs and what my neighbor was listening to on the TV. I also heard gunshots on my last night and saw that they were reported 600ft away from the location. Will NOT be staying here again.

Clean and warm apartment.

There is no in-person customer service.. It's really hard to contact with online customer service... I've tried to contact them by phone number, message, email etc. Hard to get response. I got some relp after 5~40 hours or in the next day....Really upset with this...You got hours efforts to connect them, but only got a 5min reply.