Holiday Plus - Holmfield Road

There was nothing to like

There is no kitchenette. There is a microwave, toaster, kettle, and literally 4 plates and 3 mugs. There is no oven. There is dirty disgusting never been cleaned stove top that had the wire broken and is a hazard. There is no sink and no drinking water. You will be washing dishes in the tiny little bathroom sink that is not only disgusting but the faucet is a water fall so you will get soaked. There is no decent fridge you can actually use or store food in. First the fridge door doesn't open because of the carpet. Second the fridge is smaller then a child's toy fridge. Third there was no freezer compartment. Lastly the fridge did not keep anything cold. The door handle to the apartment from the outsider is broken and will pull out, the screws don't stay in place It will fall out if you try to open / close the main door. We messaged them and then said someone would come to look at it and no one came during our entire stay.

Not a lot .. didnt get entry to 'apartment; till nearly 7 o'clock and had to kick our heels outside of it till someone came to let us in. When they did it was one guy on bike whoo took nearly three quarters of an hour to let us in, probably because he was turning it around while we were left like lemons outside. More importantly It was advertised and booked as a 2 bedroom apartment, we were shown a tiny double room (we are mum and son not a couple) and an even tinier room with absolutely NOTHING in it but fresh air!!!! No soap, no hand towel, tiny scrap of toilet paper.; Eventually got provided with a mattress for the floor, only saving grace was the linen was clean. We were booked for work purposes or we would have walked!! The hosts were very difficult and at one stage told us to literally like it or lump it. The outside was a disgrace, garden full of broken detritus and rubbish which was off putting to begin with, but internally it was reasonable though cheaply furnished and poorly equipped for guests. The building got a visit from the police the first night we stayred, no idea why but can guess. Don't think they have a clue about how to be hosts and would not recommend this place to anyone on the basis of what we experienced. They were competitively priced in a decent location for our work needs which is the reasons we chose them but I think it is true you only get what you pay for and perhaps if you pay peanuts you get monkeys!

Everything!!!!

Everything was easy, booking, entering the room and leaving

Was a little further out than we thought, but that was my fault for not checking

The location was a couple of minutes walk from the Promenade and being able to park for free on the street and adjoining streets was a bonus because when I messeged the owners after we booked originally they said there was "No Parking" and that we'd have to pay for parking somewhere else.

On the information of the property "Let us know if theres anything broken/damaged on check-in" as soon as possible".I did this after check-in, that wasn't straight forward either, other guests that checked in a couple of days later had the same problem. Went round,checked both bedrooms.It was two double, they were made up, looked alright. We felt the mattress.It was probably an economy one,you could feel some of the springs.The bedding was clean.They weren't the best in comfort but we were there now. Myself and partner had a bed each, slept separately because I contaced my Daughter asap after contacting the owner AND Booking.com. I told her to try and book somewhere else to stay as I didn't want her staying here.It was aweful, disgusting & embarrassing.This was supposed to be a trip where all four of us could spend quality time together. One guest had never been to England before.I can honestly say this is the worst place I've ever stayed in my life and I'm fifty five. I live in Scotland but from Lancashire.I love Blackpool but this place! Main issue was the bathroom. Cleanliness? Omg!There was a scourer & sponge on the sink next to the tap. It had quite a lot of head hair on it, mainly pubic hair.The toilet seat was broken (the lid and seat moved side to side back to front) there was a large plastic shoe charm next to the tap which was wasn't new so wasn't clean either. I took photos of everything we found as proof.The WORST part was the shower cubicle.Wasn't clean.The ceiling above was plastic panelling, three I think.One of the panels were broken, this one had the electric extractor fan fitted into it.The panel was bent, hanging down from the ceiling by a good amount & was on top of the large shower head.Wasn't a new fault, you could tell. All was reported right away.Phoned the owner, he said "The maintenance guy doesn't live local,it'll be 30 mins until he's there ok?

Rooms looked nice

Broken toilet seat not attached properly Collapsed ceiling panels in bathroom electrical fan fell down and landed on shower head there was electrical wiring exposed so very very dangerous & obviously unable to use as unsafe No toiletries provided soap in dispensers both empty No toilet roll No tv remote in room unable to watch tv