Little Henry House on Duke St

Double booked my trip and cancelled barely before the time of check-in. Then didn’t respond when inquired about a refund.

Double booked my trip and cancelled barely before the time of check-in. Then didn’t respond when inquired about a refund.

This was the perfect little spot to stay for the night! It was homey and comfortable and provided more than enough, including dishes, books, tv, even a cute coloring book!

It was hard to find at first and the neighborhood looked slightly sketchy, but we had no issues once we found it. We had a quiet stay as well.

Nothing.

I booked this property for a night coming into Portland and a night leaving Portland. The first night my stay was cancelled less than 2 hours before my check-in time, where the host offered to move me to another day. I advised I would not be in town and requested a refund. It went back and forth stating that Booking.com was giving her trouble and she would Venmo me, but then she would never respond. On my return to Portland, my check in time was supposed to be 3pm and I was messaged at 2:30pm that my place would be ready around 6-6:30pm. I contacted booking.com who checked into both concerns and advised that the property owner never tried to advise them of the need for refund. And the owner never responded when they tried to call to discuss check in time, so they ended up just rebooking me somewhere else. Horrible experience, w recommend.

Thoughtful touches, pretty house

The TV is too high on the wall, it's uncomfortable to watch. I would have liked some curtains so windows can let in the light and block out the outside lights at night. The frosted windows coverings made it feel closed in.