Soul Discovery Boutique Hotel & Spa

Service was terrible Cleaning staff member had to phone manager to help us via het phone. The room was shown. When we got back later, the room was assigned to other people . The manager told us to leave if we're not happy with the dump she put is in. Building materials everywhere.

There was nothing to like.

Hi we got there Friday Night and it was a building site there was mould on all the walls and we did not fell safe . There was no respecsion person. there was a man that scared us.The place did not look like the photos on the site

Hi we got there Friday Night and it was a building site there was mould on all the walls and we did not fell safe . There was no respecsion person. there was a man that scared us.The place did not look like the photos on the site we had to fine a other place to stay as I have never seen a place so disgusting .How does Booking .com let place like this on there website. I will be taking legal action to get a refund.

The General safety of the aree Sleeping comfort The esponsiveness of the available staff

The place was not clean The is incomple construction Towels are not fresh The shower heads are low and leak water Wifi unstable and not user friendly Water from the bath was unclean No breakfast No housekeeping Walls stained with old spills

Rooms were fine and shopping nearby

Bedding and rooms were dirty. The place under renovation. No sign outside

Room and bed, spa facility was beautiful

Just need to put spoons in room for making coffee

Very disappointed in the accomodation

It was very dirty, spiders everywhere, and almost everything is broken. Safety hazards everywhere.