Covanro Sigiriya - Where Heritage Meets Luxury

Staff was friendly. Location is very quiet and peaceful. Swimming pool was breathtaking. We had so much fun at the pool.

We had a power cut and it took half and hour to fix it. At the time of the booking it showed that we are getting a private pool for our room. But at the hotel they said they only have Private pools for their suite rooms. In my email and in the booking confirmation it showed that I'm entitled to a private pool. Both over children were looking forward for that pool. But we didn't get the pool. I'l attach some photos for evidence.

I enjoyed with Billiard and TT...

Swimming pool has too much chlorine ... Sea food not there.. Not enough staff /waiters... International Television channel not working..

Kind staff, Sick pool, cool atmosphere/design dining hall, very very!! comfortable bed

Bathtub had a few stains...that weren't going anywhere

The best thing about this hotel is definitely the staff. They really know what good customer service means and go out of their way to make sure you are happy. The management and team were amazing to my husband and me – honestly, it felt like they were treating us like family, no exageration! Whether it was room service, arranging transportation, helping us plan visits to nearby landmarks, or even recommending reliable external services, they were always there to make our stay as smooth as possible. On top of that, they were incredilbly kind and made us feel safe, which we really appreciated. We visited during the December 2024 holidays, and the hotel wasn’t fully finished yet, so the spa facilities weren’t quite there in terms of infrastructure, as well as the gym. But even then, the staff worked hard to make up for it with their effort and dedication. If you’re visiting northern - central Sri Lanka, I’d definitely recommend this place. It’s close to lots of key landmarks, and the team really knows how to make your trip easy, enjoyable, and safe.

It’s a new hotel and the pool is nice.

Noise in the hotel is HORRIBLE. The music in the restaurant is playing nonstop and so loud you could feel it. There is no sound isolation and you can hear people talking in their rooms, even at normal volume. Food is very mediocre. Our first night was almost horrible, however the second night a big tourist group arrived and the food improved significantly. It’s quite a pity that the food standard depends in this. Even though it’s almost brand new hotel, so many things were not thought through. We were 2 people staying in a room and were only allowed 1 room card. Staff repeatedly said it was not possible to have 2 room cards, but when a senior worker heard this he immediately gave us an extra one. Very odd experience for a wannabe 5 star hotel. Bathroom was leaking, meaning when using the sink, there would be water emerging from the drain.