Stunning holiday home @ UKs Award Winning Beach

The caravan was lovely had everything and more for our stay

The caravan is bang behind the on site club and has a play area that is just behind the bedrooms, the music is booming untill midnight every night with kids being kids in the play area so was quite loud for my son who is autistic but apart from that there is nothing not to like

L81 was clean and tidy with everything you need for a short break available, even an air fryer which is a bonus. All beds were comfortable and the living area was ideal for a group of 4. Would recommend.

As nice as the light is above the dining table, my husband banged his head on it almost every day!!!

I loved this caravan, very comfortable and clean, fully stocked for your dog, love the flower decorations

I loved the property, the location was a little far away from some things to do

Caravan located a short walk from the beach, the decking area is nice to sit out on and you can watch your children playing in the park behind easily. Toiletries provided in the bathrooms. The caravan park is well maintained, plenty of parking right outside the caravan. A reception is available around business hours and small laundrette adjacent to the club house. Food and entertainment in the evenings available at the club. The beach is beautiful and visit to the nearby seal sanctuary enjoyable.

The recent change of ownership and lack of communication around some policy terms being changed resulted in unwanted stress, specifically around a safety deposit being asked for and a charge for linen shortly before the stay, via separate bank transfer. Linen was provided in the end as per the terms at the time of booking, but the beds were not made up on arrival as previously arranged. Although the caravan is fairly modern, it is starting to show some signs of wear due to high usage. Although presentable, it could benefit from a deep clean. There is mould and what appears to be food residue inside one of the window frames. Some of the lounge furniture is in need of being replaced, but has instead been patched up. The club and play park are located right behind the caravan, very noisy until 11pm, but did stop promptly at this time. Very disappointingly, I found that the smoke alarm had no battery inside part way through our stay, and the unit should have been replaced completely in 2022. In the end, I purchased and placed a new battery inside it myself that evening, having no option to buy a replacement unit at that time of day. This was reported to the owner immediately, who said he would replace the following day. On the day after our return home, unfortunately the owner felt the need to send me a very unpleasant and uncalled for message, before I had so much as left this review. This was reported to booking.com. Due to this, and the apparent lack of safety checks in this caravan, I would not look to book again. Booking.com, responded via 'X', but did not reply to any of the messages we sent to their customer service team before our stay. The phone number is also automated and didn't work at all, I would also be reluctant to book accommodation via this site again.

We were moved to L83 because of faults in L81, but L83 only had 1 toilet and no dishwasher which wasn't ideal for 3 adults.

It was quiet this time of year just how we like it .enjoyed our stay ,location was very good. Caravan was good.

lovely and spacious dave was top bloke

Couldn’t get hold of owners so drove 2 hours to not be able to get in so had to pay another £200 to book somewhere else for the night and still till now 26 June have not received a message from owners and they still have my money