Hotel Marabout - Families and Couples Only

One star INN

This hotel is not a 3 star hotel. It did not have basic facilities in the room Restaurant was awful, not good food

Chambre propre

Accueil très froid et repas sans goût

- very good location, with a private beach. You have everything you need in this hotel: indoor pool, outdoor pool, aquaparc, jacuzzi, private beach. If you're looking for summer activities, everything is there. - the room is clean, with a beautiful view and a large balcony. There is a flat TV! Yes it's a small one (32" i think), but still it's flat which is not the case in other hotels. - security is a very good point in this hotel. I had a problem and they solved it very quickly. Cameras are everywhere and are very useful since the hotel is very crowded in the summer season with many people. - the food is just perfect! Many varieties, very tasty, not spicy (i was stressed about spicy food since Tunisia is known for this, but no, the food in this hotel is not spicy at all). - very good animation team. Many activities. No boring time.

- bad things start in the reception: the staff is not helpful at all. I just felt like they do what they can to make me feel uncomfortable! Once they take the money, you're not their guest anymore: one day i had some issue, i went to the reception, he just turned his back and went away. I started making some noise, he replied that he had a costumer to manage. I asked him what i was then... They are not helpful. You must shout loudly to be served. - the flat TV i mentioned in positive points comes initially with no remote control! They asked me to pay an extra 20 TND for the TV remote control! I gave them nothing and instead I made some noise and shouted, they gave me one. - there is only one elevator, sometimes the waiting time is a little bit long. - in the restaurant, although the food is tasty as i mentioned earlier, the dishes are nothing else than dirty. Cups, plates, you have to verify everything. - you have to wake up early to secure a place near the pool. - dinner is served early , between 6 pm and 8 pm.