Gibraltar Nest 5-Hosted by Sweetstay

The property is in an excellent location, it's been recently modernised and first impressions were excellent. I used the property for a short break bringing members of my family ( daughter, son in law and granddaughter) who all agreed it was a good choice. Arrival and entry into the property was easy and accurate arrival information was provided. Would I use again, YES, most definitely.

I was getting nervous as to being given arrival/entry information, i like to be informed in plenty of time, this information ( in my humbled opinion) was given in time but left me feeling uneasy as to the 'not knowing' till only a few hours before arrival. Just to pass comment, as a property manager myself I found the cleanliness not to be 100%, it was satisfactory however there was dust on the shelves, door architraves and skirting boards, bits of litter also noticed behind bedroom side table. One other point, part of the conditions are to wash cutlery etc prior to leaving, there are no tea towels at the property to assist with drying of said items which perhaps could be addressed.

Very clean and in a great location. Easy to find and easy to deal with company. Renovations that have been done to the building have been done well

The apartment is VERY small and in the morning there is a nasty smell of drains in the bathroom. They ask you to take rubbish with you but don't advise where you can put it. Unable to open shutters in bedrooms due to ongoing renovations but because some of the slats are broken you can't make one of the bedrooms very dark

The apartment was clean, tidy and warm. The two separate bedrooms were well fitted out and the location was in the heart of main street close to some excellent cafes.

We had some teething problems regarding communication with Sweetstay on arrival as they didn't reply to two E Mails and three text messages through Booking.Com When we made contact with Advantage Propert Management, the local agent, they could not have been more helpful. All you had to do was ask. Sweetstay need to get their act together. Information should be placed with local contact details at the entrance to the apartment that would be helpful.

The bed were amazingly comfortable and overall the apartment was beautiful

The only thing that could have been better was there was no spare bin bags or toilet rolls but this is minor thing

location

This property is charging a substantial deposit that is not advertised and channelling payments outside of booking.com. booked for 3 people - but no bedding provided for second room impossible to get help from hosts whilst away

Room was clean, tidy and well kitted out

key codes are good, loved being central a little disappointed that at this time of year everywhere closes early! you need walking shoes.

NO PARKING, NO INFORMATION PROVIDED TO SHOW OPTIONS FOR FREE OR SUBSIDIZED PARKING. OWNER SHOULD CONSIDER A PERMIT AND THEN CHARGE (CAR GUESTS) A SMALL FEE EACH TIME AND THE OWNER, IN NO TIME WOULD GET THAT COST BACK. NO TEA TOWEL, NO CLOTH, NOWHERE TO HANG CLOTHES ON BACK OF THE DOORS. NO LINEN OR TOWEL AIRER, EVEN THOUGH THERE WAS A WASHING MACHINE. THE. WORST WAS NOT HAVING A COOKER OR HOB TO COOK!