Ace Hotel and Swim Club Palm Springs

Just a total vibe.

Such lovely few days by the pool, at the bar and exploring around. Hotel felt so relaxed and easy. Staff were great, friendly and extremely helpful.

Sink in the room (as opposed to inside the bathroom) was a bit strange. Lacked full length mirror.

Staff was nice

Just as we arrived, we found out the Ace Palm Spring was acquired by a new group. Been going to the Ace for 15 years ... and now price + costs of food / drinks are out of control !! Shocking !! They add a 5% surcharge to everything without us knowing what it's for. A cocktail at 23$!! - ends up costing you 30$+ .... with 5% surcharge / Taxes and Tips. Not worth it !! Also parking is now 10$ as it was free before. New management makes you feel like you are getting ripped off !!

Lage super,Frühstück nicht genommen,war aber sehr schön

Alles war schön

The aesthetic and design is great.

• I paid for a premium room with a fireplace, but my room was not ready until 90+ minutes after check-in time. While I received drink tickets and food credit, I already had plans that didn't allow me to utilize these 'compensations.' The staff were great and trying their best to be accommodating, but it's clear that this hotel is either poorly managed or they are aggressively short staffed. • They offer a breakfast coffee service where you place an order the night before and the restaurants delivers it at a specified time in the morning. This never happened. Myself and other guests placed our orders and never received anything or a notice that it wasn't coming. • The restaurant was understaffed. • Everything was a long wait.

La déco, L’ambiance … le calme Pouvoir emprunter des vélos pour se balader dans Palm spring 3 eme fois dans cet hôtel … et pas la dernière :)

Le cocktail sans alcool … 80% de glaçons à 18 dollars Le croissant à 12 dollars hors taxes et hors service Bref les extras nourritures boissons sont trop chers ! Le parking payant que j’ai découvert sur la facture … la réceptionniste ne m’a prévenu à l’arrivée ! Elle m’a juste demandé si j’avais une voiture … J’ai pas fait attention car les fois precendentes le parking ne m’a jamais été facturé

The vibe and the amenities

My ac didn’t work well, the toilet paper holder was coming off the wall. The bed is too low.