House - Alton Towers,Peak District,Wildlife Park

The location was good, close to all the shops

The property is very outdated, there's a smell of mould and dust throughout the house. We were 2 adults a child and a dog. The property is so small, the stairs were tight and extremely dangerous for smaller kids. Due to this we left after one night and found another property that was more suited to us. Wouldn't recommend this for long stays or for families.

The house was really nice overall—spacious and well-suited for families, especially for a short stay.

The living room was quite dusty—we definitely had to stay out of it to avoid sneezing. The bed in the second (smaller) room didn’t seem to be set up properly, and the person who slept there didn’t have a good night’s rest. However, the room we stayed in was fine—we didn’t have any issues.

location was handy for town centre

place was grubby with black marks on the shower grout and cracks in walls, all quite old and tired and has seen better days. Clocks all showed different times, all wrong, only half of the toaster actually worked and the cold tap didn't work on the shower. TV only had a few BBC channels and the internet didn't work at all (spent hours trying to fix it) so had to use phone data to get online at my own expense and lost 2 days of house hunting, which was part of the reason for my visit. The owner came to the house every day I was there to try to fix the problems, the last time being 9pm when I'd about given up on him coming. Not relaxing when you are just sitting and waiting in for a visit (then get chastised for the dogs not being shut in the kitchen even though they were in their beds on the floor and not on the tacky furniture). Grottiness aside, bigt issue was dogs being expected to stay in the kitchen at all times, totally impractical and I would not have booked had I known they wouldn't be allowed in the same room as me of an evening. After a sleepless night on the sofa due to unsettled dogs whining and trying to keep them quiet, left early the next day in an effort to salvage some of my much-needed break. Of course, the owner doesn't want to refund me at all(offered to pay for the day I left in lieu of notice) and Booking.com are totally useless, leaving it all to me to try to resolve. Horrible experience over all and at least next time I book "travelling with pets", I'll know to check whether that actually means "pets will be restricted to a single room". I so needed this break for personal reasons but now left trying to get a refund with no help from the owner or Booking.com. Overall, a horrible experience that I would not wish on anyone.

This is a little terraced house in a great location - very close to the pubs and shops so very easy to walk into town. We had no issues parking and self check in with the lockbox was very easy. Host had great communication and I think the house is good value and a good location & comfortable.

It is a little basic, especially if you were staying for a longer time and if there were 4 of you there isn't quite enough space at the dining table for 4 and cooking facilities are basic- but perfectly functional. The electric fire in the living room didn't work and note there is no WiFi (it isn't listed as having any but could be useful to mention it doesn't have it). The main downside was the bathroom had not been cleaned and there was a lot of dust and hairs on the toilet and the sink & shower didn't look like they had been cleaned since the last guests. The kitchen cleanliness was ok but could have been a bit better. The bedrooms and living room were nice and clean though.

Location, was very close to peaks and an easy walk unto the town centre.

Parking was a bit of an issue. The bed in the main bedroom wasn't very comfortable. There wasn't enough cutlery.

Lovely house with everything you need at hand. Clean and comfortable. Quiet location but very close to shops and restaurants.

There was nothing we didn’t like.