Super Hotel O Arusai Inn

We booked this hotel through booking.com. Booking.com said payment can be done at hotel during the stay. Soon after we received message from OYO (this hotel was attached to OYO) for payment for confirming booking. We paid half of the payment as requested. When we reached, staff at hotel declined booking and informed us that rooms we booked no longer available. We called OYO call centre. They said their ground staff would help us. Soon after they informed that ground staff were not available and unable to contact their ground staff. They offered us another hotel few kilometres away from hotel. I was with young kids and they were already cranky with long trip. To catch a cab and go this new hotel would’ve been easy for us and who knows , it would’ve been a same story there as well. So , we decided to go to a hotel where my friend was staying. This experience was very frustrating and traumatic for us.

Was not upto the mark...

The rooms were not very clean, and even for the budget it wasn't so great. The pics are not a true representation of the room. Lot of scope for improvement.

Didn't Go to this hotel

Staff are arogant , misbehaving, once he received your payment then story is another... Faltu hotel in Pune free me bhi koi mat jana .. regular coustomer ko 700 rs night ka lete hai aur hame 1200 ek number bakwas hotel

The entire place was great. The staff was amazing, and the service was excellent.

The hotel lives up to its description online, and we had all the amenities promised.