Yuuyu No Sato Yusa

It is relax

The public bath is sharing with non hotel guests.

It is very clean and tidy. The room is spacious and very comfy. I love the hot spring water and sauna provided.

The location is far from yamagata station and the last transportation to get hotel is around 6:40 pm. This place is better for just chill and relax. If you are planning travelling to ginzan onsen, yamadera temple and zao fox villages, I will recommend the hotels near yamagata station. The other thing i will say, pillows are abit smelly so i have to use another duvet used as pillow.

My family of 17 absolutely loved the place. It was beautiful and very clean. It also felt very homely since we are not allowed to wear shoes into the building (as like Asian homes). Some of my group arrived late at the ryokan and the staff received us warmly nevertheless. As hotel guests, the females can borrow a pretty yukata each, which made the whole experience complete. The breakfast spread was delicious too.

If I were to nitpick, I would say that the Onsen water felt like it was just heated water and lacks the sulphuric smell of hot spring water. That didn't in any way make the stay less comfortable.

The room is spacious, well-equipped, and comfortable, with excellent family-friendly facilities that my kids thoroughly enjoyed, including the play and reading areas, and the convenience of provided parking added to a pleasant stay. Although the staff speak little English, they are extremely helpful and go out of their way to explain things in detail, making it a minor concern overall. For the first time, I experienced a hotel policy requiring guests to leave their shoes in the lobby and walk around in socks or in-room shoes, which I found to be a great idea for maintaining cleaner floors throughout the hotel.

The stay was pleasant overall, but if I were to highlight one point, it would be that the hotel could benefit from some renovation. For instance, the room still has outdated controls for a built-in radio, which I believe are no longer in use.

Great common area, warm and welcoming

The hotel has an amazing level of calmness and it was very easy to relax in the lounge areas and cafe. The staff were very kind and helpful and there were no TVs or random screens blaring useless noise anywhere in the public spaces. I was able to read a lot of great books snuggled up in swinging chairs, hammocks and on sofas. The free coffee and herb water (after 10 or 11am) was a great treat. The lounge wear provided was super comfortable so I bought myself a set. The gelato at the cafe was great, but get it fresh, not in a frozen takeaway cup. The cafe also had a great assortment of food which was brought out by a cute robot that tried to serve it to the big teddy bear seated at my table.

The host spring unfortunately only had 6 showers which became quite busy at times. However there is a sign just as you walk into the change room to let you know how crowded it was. Guests have priority over those just coming for the day. The breakfast was good, but not much variety of bread with no jam or cereal. There was a rice ball making station though which some would love. The Japanese food was good and had a better variety. The room looked a bit outdated and it didn't have any towels. But, it did come with a nice view and a delicious welcome treat (pecan nut chocolate or a chocolate wafer). I didn't ask for towels because I didn't need to shower in the room. The way the hall light lined up with my door allowed for a steam of light to shine in my room...however I'm told that I'm oversensitive to light so perhaps it's not a problem for most people. The room had doors to cover the windows so not much light got in through there.

Excellent. The staff is so nice. I love the hotel.