Yuuyu No Sato Yusa

Helpful and friendly staff and amazing food. We stayed in one of the rooms with the private outdoor bath. The room was lovely, very spacious and comfortable.

This is not criticism, but ear plugs recommended for light sleepers, just in case. The walls are quite thin. It is a family friendly place and we had neighbours with crying babies both nights. My husband inquired about earplugs at reception, the staff were very kind and offered the possibility of changing rooms. We chose to stay in our original rooms with earplugs.

The breakfast is poor, the food quality should be improved

Dinner is ok

The dinner exceeded expectations - about 9 courses that provided a good variety of Japanese cuisine, from fresh seafood to local beef varieties. The property itself also provided so many options to relax, including reading areas and on-site onsens.

We booked one “suite” room and one “regular” room. The “suite” room was very modern and comfortable. While the “regular” room provided standard comfort levels, it was comparatively outdated.

Fantastic room, great communal spaces

Kerosene space heaters in the hallways!

Our room was absolutely amazing, we got the suite with onsen on the veranda. The onsen on the top floor had a fantastic view of the surrounding mountains. The dinners were delicious and the souvenir shop had a nice selection of goods. Interior design of the hotel was very interesting, fun to explore. Overall service was impeccable, very friendly and helpful staff.

The only thing we could think of was that the transport from and to the city centre was a bit difficult.

While our stay at this hotel was generally nice, the presence of numerous non-guests, allowed to use the one-day onsen, did make it a bit crowded. With only around 30 rooms, accommodating additional visitors made the common areas a tad busy. However, I must commend the hotel's policy of taking off shoes at the entrance, which added a delightful touch of cleanliness. Opting for the half-board plan, we were treated to a dinner that exceeded our expectations. The culinary experience was nothing short of spectacular, and we thoroughly enjoyed the delicious offerings. The staff were incredibly nice and friendly, contributing to the overall positive atmosphere of our stay. Despite the occasional crowding, we genuinely appreciated the unique features of the hotel and the warm hospitality, making our time here quite enjoyable.

Breakfast was great, it is a traditional japanese buffet. Also the staff was really helpful and kind, some of them also spoke english. We really enjoyed the finnish sauna and the onsen. The relax lounge with free coffee and water was something special, as well as the comfy homesuites you get. Something really funny was the waiter roboter which served the food, but you can always call a human waiter. I would reccomend this hotel and will definitely come back.

There wasn't really a bad thing about my stay, if I would search something then maybe that the room was a bit older.

Cozy hotel Very clean room Good breakfast