AzZule - Tynemouth

Location

They were unaware of the booking so property not ready The facilities were not as advertised- there was no cooking facilities as hob and oven were not in use - neither was dishwasher High cleaning was poor - so many spiders Heater in one bedroom not working Bathroom - felt the description should have been accurate and stated no shower as certainly would never have booked. The bath was disgustingly stained. Lamp on floor bizarrely on a timer that woke me with a fright when it turned on ( on a timer ) at 0628 hrs Substandard Should have requested a refund

I couldn't believe i paid so much money for a terrible property I didn't like anything Apart from Tynmouth which I love

Everything so bad I had to leave after one night

Good location and good price for 3 doubles. Window shutters helpful.

Stain on the bedroom carpet not great. Kitchen tap needs fixing Furniture not great, dining table very wobbly could have done with more comfy chairs.

Location 5 mins walk from metro and 5 mins to coop. Easy walk to beach. Pleasant decor and lighting in lounge. Comfortable bed. Basics eg. Tea, coffee, shampoo etc available.

The requirement to email my ID without the provision of a data protection statement for the property. The general booking.com data protection statement was provided in response to my request which did not give adequate information for how Azule property would handle my data. Booked 2 bedroom but one ‘bedroom’ was in the lounge. Limited cutlery eg 4 forks, therefore unable to use dishwasher. Sofa and towels for 2 people. Would have been tricky with 4 people. Traditional windows draughty and shutter in bedroom doesn’t close properly. Traffic noise.

The location of the apartment was the best thing. We were given a bottle of bubbly which was nice.

The kitchen was extremely lacking in working equipment and the only utensils were knives, forks, spoons and a pizza cutter. Only 1 pillow supplied per person. Many many spiders and cobwebs. Nothing to sweep up sand from our visit to the beach No mat inside at the entrance door, the floor became very slippery as it was raining.

The location

Not as advertised, the apartment is in need of a good overhaul. The place was very tired, had a stale smell and was dirty in areas round the skirting boards. There were no pans or cooking utensils, no fire blanket or extinguisher, no information on what to do if there was a fire, how to use the heating, hot water. No information pack whatsoever regarding the apartment or about Tynemouth itself. We were put in a one room basement apartment (I paid for the 2 bed apartment with separate living area and did receive a 20% refund) but on other sites even this apartment advertised a separate living area which it did not have. On our return stay the owner had unlocked the other bedroom door in it was 2 rooms both bedrooms both very basic no mirrors, TV etc The only good thing I can say about this place is the location the owners need to upgrade the place and add the essential fire safety precautions and cooking equipment. I am amazed that this place is allowed to be advertised on different booking sites without the necessary fire and safety precautions in place

Excellent position. Very close to the centre of town. The property was clean and well equipped with basics.

The apartment could have been enhanced with some heating. Felt cold and damp in the evening. Also a better quality mattress and pillows would have been appreciated. The oven and gas rings were out of action, which did not affect our stay, may be a factor for other future clients.