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7.8 / 10 Guest Rating

Geo38 Prime Suites Genting Highlands

Geo38 Genting, T2-27-13A, Jalan Permai 2, 69000 Genting Highlands , Genting Highlands, my

Geo38 Prime Suites Genting Highlands - main view

About the Property

Luxurious Amenities

Experience tranquility by taking a dip in our infinity pool or stay active at the fitness centre.

Family-friendly Facilities

Children will love the kids pool, indoor play area, and children's playground.

Convenient Location

Just a short drive away from popular attractions like the First World Plaza and Royal Selangor Pewter Factory.

Book now for an unforgettable stay at Geo38 Prime Suites Genting Highlands.

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
Terrace
Family rooms

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

From 1 January 2023, a tourist tax of RM 10 per room per night applies to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or permanent resident MY PR Card are exempt. Any damage or loss to the property caused by guests will incur a charge.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. This property does not accommodate bachelor(ette) or similar parties. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

7.8
Very Good1687 verified reviews
AI Summary

Guests highly rate the clean environment and frequently praise the great views.

Categories

Cleanliness7.3
Service8.7
Location8.3
Room Quality7.7
Amenities7.8
Value for Money8.2
Food and Beverage6.3
Overall Experience8.2

Select topics to read reviews

myMY
Verified booking
family_with_children
Standard Room
Stayed in Apr 1, 2026

"Good"

2.0
Helpful?
S
SoemyMY
Verified booking
family_with_children
Standard Room
Stayed in Mar 31, 2026

"Good"

3.0

unit is spacious and comfort.

There are no activities available, and the facility floor appears unattractive and poorly lit at night. The property environment also does not match the advertisement photos and lacks the expected “wow” factor. Facilities within the compound are limited. The lift waiting time is long, and the unit is not clean, with noticeable dust and a corroded kettle. Additionally, the management is difficult to reach by phone and only communicates via WhatsApp or WeChat. The key collection process is inefficient, with a waiting time of nearly two hours.

Helpful?
S
SathyamyMY
Verified booking
solo_traveller
Standard Room
Stayed in Mar 30, 2026

"Excellent"

8.0
Helpful?
Y
Yee LingmyMY
Verified booking
couple
Standard Room
Stayed in Mar 29, 2026

"Exceptional"

10.0
Helpful?
E
Erda SuhadamyMY
Verified booking
family_with_children
Standard Room
Stayed in Mar 28, 2026

"Good"

3.0

So far okay

Hair dryer was not working, kettle was so dirty very smelly, when we open the window we found condom outside😢. Cleaners should clean properly and check everything

Helpful?
N
noormyMY
Verified booking
family_with_children
Standard Room
Stayed in Mar 28, 2026

"Poor management and unclear parking instructions — caused my car to be clamped and extra charges incurred. Very disappoi"

1.0

Hi, I would like to raise a complaint regarding my current stay at Geo 88 Genting. I have been using Booking.com for more than 5 years, and this is the first time I have encountered such an issue. I am quite disappointed with the experience. Before check-in, I had clearly informed that I require parking for 2 cars and had provided all necessary details including my identification and car plate numbers as requested. However, upon arrival, there was no clear instruction given regarding the designated parking lot. I also attempted to contact the management, but my calls were not answered. Due to this lack of communication, one of my cars was parked in an area that I was not informed as restricted, and it was subsequently clamped. This has caused inconvenience and financial loss on my side. I believe this situation could have been avoided if proper guidance was given by the management. I kindly request the management to take responsibility and resolve this issue, including the clamp charges, before my check-out tomorrow. Thank you.

I am quite disappointed with my stay at Geo 88 Genting. I have been using Booking.com for more than 5 years, and this is my first bad experience. I had already informed earlier that I needed parking for 2 cars and provided all details as requested. However, there was no clear instruction given regarding the correct parking lot. I even tried to contact the management, but calls were not answered. Due to this miscommunication, one of my cars was clamped, which caused inconvenience and extra charges. This could have been avoided if proper guidance was given. Overall, poor communication and lack of assistance from management. Hope this can be improved for future guests.

Helpful?
A
AzizulmyMY
Verified booking
extended_group
Standard Room
Stayed in Mar 27, 2026

"Exceptional"

9.0

Great location

No

Helpful?
V
VICTORIAmyMY
Verified booking
extended_group
Standard Room
Stayed in Mar 21, 2026

"Exceptional"

10.0

Very SATISFIED, very clean, kids enjoy in the bath tub

Helpful?
S
SapuramyMY
Verified booking
family_with_children
Standard Room
Stayed in Mar 6, 2026

"Excellent"

8.0
Helpful?
L
LizmyMY
Verified booking
extended_group
Standard Room
Stayed in Mar 5, 2026

"Good"

4.0
Helpful?