Amos Pili Tree Inn powered by Cocotel

Staff was friendly enough, helped with arranging transport and even borrowed us utensils and plates to use, washed the dishes for us after we were done. Responded quite promptly to all our questions and requests.

Electricity cut off for a good whole hour when we just came back from an island hopping tour and were in the middle of our shower...worst thing that could happen in a hotel honestly :( Water supply in the shared space was really lacking, so we had to buy our own instead...

Location

rooms wasn’t like the pictures. Very dirty, small, you could hear all the noice from the street and smelt like feet.

Incredibly friendly staff! We were invited for Christmas Eve to an evening organized by the hotel, it was a really good moment that will remain etched in memory. thank you :)

1) The day receptionist was lovely (apparently she lives downstairs -- sorry forgot her name); very friendly and helpful. 2) The location is great; close enough to walk to places, far enough from the busy Calle Hama. 3) Unlimited coffee + in-hotel mini store selling noodles, biscuits, ladies pads, etc.

1) No elevator; not good for people with mobility issues. 2) The location is right in the corner of Amboy Street and Balinsasayaw Road; very busy road, you can hear the trucks and tricycles from the room. Bring earplugs! 3) Free WiFi but very slow unless seated in the breakfast area. 4) Free in-room towels but very thin and short. 5) Nowhere to dry wet clothes/towels 6) Outdoor seating right in front of the road; didn't see any outdoor dining area despite mentioned. 7) Tea/Coffee maker actually not in the room but in the breakfast area only.

Very good price for the hotel situated closed to the pier. The hotel is clean and the room are correct.

Some noise in the evening due to a party nearby. But it was acceptable.

They are hospitable and very accommodating.

Walking distance to town. toiletries available. 24hrs concierge.

Room is kinda small or could have furnished better. Bed is a firm foam, no wardrobe. wall mounted rod is about to fall. no mattress protector for the bed. blanket is too thin and small for 2 people. broken tile near bathroom entrance can be a hazard.

work to the town less than 10 minutes.

The heater of the shower didn't work when I checked in. When I asked the frontdoor, none walked in and checked. So I think they knew that at first place, but still sold it to the customer. I asked the staff if I could switch room, and the staff just asked me to use some boiled water to take the shower. They just told me they will fix it tomorrow or somthing didn't work at all. None of them were my business actually. Since I was quite upset so they agreed to change my room to one with working heater. Then when I changed to the room, the heater didn't work either. Then finally, they changed my room and checked the heater first. IT'S BUSINESS, OK?