Hayy Apartments Comfort in the Heart of Kirkstall

Location

Didn't look like photos lots of damages upon arrival

The hotel was disgusting not cleaned the towels were so dirty, we didn’t stay there the 2nd night. This is the worst place I have even seen. It’s outrageous. I will be complaining everywhere and take it as far as I can this is a health and safety hazard.

Everything it was very dirty not maintained the water was not draining. The towels were diagusting and dirty, the floor. The furniture ripped

Lovely place to stay

The property was in a good location, we had access to shops and was close to the Abbey.

It wasn’t very clean, no bulbs in the lamps, there was an open safety pin between the sofa cushions (one of which had a broken zip so wasn’t very presentable) which obviously with a young toddler wasn’t ideal. The fridge was broken so a lot of food we’d purchased was frozen. The shower wasn’t built correctly so took a while to work out as no instructions were left, The worst thing though was the fire alarms that constantly went off one evening to the point where we had to cut our trip short. Extremely disappointed.

The location was perfect for our weekend activities and the price was very reasonable and the beds were comfy

A very strong and unpleasant smell from the bathroom. It had no extraction and I think the floor was rotting which can't be healthy to be breathing in. There was no way to let the moisture out and all of the fixtures were rusty. There was only one small window that we could open to let the smell air out. We spent a lot of the time with the front door open for air. We began to dread coming back to the room and especially we dreaded going to the toilet. The message we got for checking in was very confusing with multiple door codes that wouldn't work and the wrong WiFi info. We found the router with the correct info but it wasn't connected to the internet.

Great accomodation, good location

Only 1 small window to open (during very hot weather), other groups of people smoking in rooms, setting off fire alarms 3 times from 3am

Spacious two rooms enough room for baby facilities

No storage room in the bathroom ,very small sink

Floors were dirty

It was in perfect location

Had to pay for washing machine