The Garden Palace Umag by Locap Group

The apartment is spacious and very clean. Very close to the city centre (a few minutes walk). There is garage under the building. The host was helpful and friendly.

The A/C did not work, and so there was no heating in the apartment. The host did not manage to fix and he provided us with electrical fan/heaters.

The location is great. Walking distance to shops, market place, beaches, city center, ... The size of the apartment is more than sufficient and is a great value for money. We enjoyed the swimming pool a lot. It was not as crowded as we were expecting.

The hosts are doing their best to assist you and make it an unforgettable stay. However, it seems like the apartment owners often do not mind the feedback provided by the guests and hosts which makes any improvements very difficult. And there are some indeed. For example, the kitchen is very poorly equipped which can be a pain if you travel with kids and need to cook. Also, no cabinets and shelfs in the bathroom force you to store your cosmetics elsewhere which isn't very practical.

Very nice appartment with basically everything you need during your vacation. Own parking space in the garage, grocery shop accross the street. Nice people in the agency who took care of us. I even asked for dryer and got it delivered the next day.

Nothing really. If the beach was closer i would give it 10. But we had a car and always chose to go to different beach, so not really a problem.

Nice apartment, good location, garage parking in price is perfect

Check in time at 3 p.m. is really late. We came to apartment at 12:15 p.m. and the apartment was still not cleaned and we had to wait until 3 p.m. but the check out is until 10 a.m.

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It wasnt clean