Maple Apartments - Modern 2 Bed Apartment in Derby

The apartment it’s completely different look from pictures.Its already old,mould in the bathroom a lot spiders and spider webs inside property.

Big rooms

Its in a serene location and modern. I have stayed here a few times and always like how modern it is. I usually dont like to live feedback but I have always like this apartment and that's why I always recommend it to anyone friend or family visiting derby but I feel its gradually detoriating

The cleaners need to do better. The apartment had a bad odour when we checked in this wasn't pleasant at all. Also the place is quite dusty i think the cleaner needs to do better with the cleaner especially with the skirting boards and window skirting. The extractor fan looks like it has never been clean and this is the same in the two bathrooms and cobwebs are also in the bathrooms. Also the single beds should have something that could stop then from separating especially when there is no request from guest to have them separated. Its very inconveniencing to be sleeping and having the bed move apart

Clean. Modern. Spacious. Well appointed. Light. Very quiet at night

Mattress floppy. Pillows dreadful. Living room lights didn’t dim and blasted us with light. Towels tiny. Hob didn’t work. Unhappy that I was charged a £35 ‘damage waiver’ despite booking on booking.com which should surely be enough of a guarantee? Tried to liaise on this with owner but got short shrift!

After long days at a trade show it was great to come back to an apartment that felt like home

N/A

The location is excellent as it is close to most of the shops and high street. It is also close to the family we were visiting. Parking was not a problem as there was an allocated space in front of the apartments. The flat was very spacious and organized. Self check-in/out instructions were clear.

Having said the above, there are some comments and suggestions we just want to mention as well. Although it was a very spacious and accessible flat, it wasn't the most tidy and neat. There were lots of spider webs in most of the window corners, there was also a distinct smell as soon as you enter the hallway bathroom, which in addition also could have been more useful if there was a separate shower head to be use esp if you are a family. The towels were prepared however did not felt okay for usage as it didn't smell okay. There were also some knobs/screws that were missing in the ensuite shower control which makes it difficult to use. Beds were okay but not the most comfortable. As we came on a summer season and it was extremely humid, a portable fan at least during this visits could have been more useful. Lastly, there was an additional waiver charge that needs to be paid before check-in which we felt was a unneccessary considering the condition of the flat which wasn't really a good value for money.

Great location for Rolls Royce

Toilet has a stink. Window does not close in one bedroom letting in a lot of noise. We were on the first floor flat of the left block. The messaging service goes unanswered. That said there is a polite call centre, probably based in India.

L'appartamento risulta come da foto. Tutto ok

La comunicazione con la proprietà è stata molto difficile. Grossi problemi per riuscire a fare il check in. Devono migliorare