Rodeway Inn San Bernardino - Colton

Buy new sheets... Come on !!

The price for the 3 days was the ONLY good part about this hotel. But was not worth every other bad thing we experienced while we were there

The staff were very rude and unwelcoming they were acting the whole time as if we were doing something wrong. Not at all helpful not to mention they are available on the pet friendly selection then when we arrived they said "NO PETS" and that if we try to "sneak" the dog (who is a service dog) into the room we will be discharged at once with no refund. I would never sneak the dog in I had to leave and pay extra at a dog sitting place because my husband was very sick. The entire stay they stood outside of our room trying to see if they would spot my dog who was not anywhere around. The room was extremely tiny and they never offered services,towels,toiletries nothing. Not to mention we called the night before to ask for a early check in the clerk agreed on $20 then when we arrived they changed it to $30 no exceptions. Then we needed a late check out and offerd to use our deposit towards the extra couple hours (due to my husbands scheduled surgery of the afternoon we checked out) that the site said would be $20 ended up being charged $40 on site. They said absolutely not and made us get the room for a whole another night even though we only stayed a couple hours after check out. I would have left much sooner if my husband's health wasn't so bad . Oh and they put us upstairs knowing about his health issues. Horrible horrible 😫 I dont recommend this place to anyone at anytime while the current staff/owners are there no matter the price!! Totally disappointed and honesty would like a refund or some kind of rebate the whole thing was off putting and scammy BEWARE

The bed , the mattress, the pillows everything was good, and everything was working the fridge the TV

Maybe location, there's a lot of noise at night

Nothing

Everything especially where they keep the microwave