Plenty of Parking Available; 3 Bedroom Apartment by Property Promise

The mattress had springs sticking up - the sofa was not adequate for 4 people to sit comfortably - there was also a very suspicious stain on sofa - no regular tv channels - stain on living room wall and radiator - on plus side good location for shopping - showers and kitchen fine - all in all I would say it was adequate but they need new mattresses - not worth the money

As obove

Spacious

No minimal things are available at bathrooms

Really nice and clean just how described on the pictures. Worked really well for a few of us to have a night in cardiff, was only a £6 uber into town.

The location was great for us.

We stayed in this 3-bedroom accommodation recently and were left extremely disappointed by the experience. Upon arrival, we were immediately hit by a strong smell of cannabis throughout the property, which was incredibly unpleasant – especially given we had young children with us, including a toddler and 9-year-old girls who were filming for a TV show early the next morning. The cleanliness of the property was far below acceptable standards. The floors were dirty, the toddler was crawling around and her tights were stinking, which clearly showed that the floors hadn't been brushed or mopped prior to our arrival.  There were 2 discarded vapes one under the coffee table and one in the futon bed in the lounge.  Our belongings/clothing was smelling when we left and all had to be washed to get rid of the smell. To make matters worse, the noise from the upstairs occupants was unbearable from the minute they came in at approximately half past midnight.  Loud music, shouting, and banging started until the early hours.  Despite trying to get some rest, it was impossible for any of us – especially the children to get back to sleep after being woken up.  I have a smart watch and it recorded I had 2 hours and 39 minutes sleep!!! I believe the property above is also owned by Property Promise, I appreciate the occupants may not have been aware that people were staying in the accommodation downstairs but being that noisy during the early hours is really inconsiderate.  Sound proofing could be something for Property Promise to think about as we could hear every footsteps, furniture being moved, dragged around and it sounded like the music was being played in our rooms. There were 3 bedrooms and a put up bed in the lounge and a futon in one of the bedrooms but there was no additional bedding. We booked this place expecting a peaceful, family-friendly environment, but unfortunately it was anything but.

Unfortunately, my stay was disappointing due to the cleanliness of the house. Upon arrival, it was clear that the space had not been properly cleaned—there was dust, dirty floors, and leftover trash from previous guests. The kitchen and bathroom, in particular, needed much more attention. This made it hard to feel comfortable during the stay. The location was decent, and communication with the host was okay, but overall, the condition of the house really took away from the experience. I hope cleanliness is improved for future guests.

Very modern property

Don’t take your shoes off. You will ruin socks or get disgustingly dirty black feet within minutes of walking around that property.

Nothing much apart from shower

Every thing the house is flooded with water since checked in the rain water keep entering from walls and bedroom soacked with rain water no mop no brush also spider webs and insects in every room due to condansatiin and danmp difficult innbreathing and walls paint coming off tryed to explain the situation with owners and booking.com gathered evidence and sent to owners and booking .com nothing heard from them hopefully booking.com refund me in conpensation as