Rubini Suites

Location was amazing

Everything was great but if you are not used to a latex mattress you may find the bed a bit too hard.

Good location- close to train station and to the town and ferry terminal. Has all the amenities we need. Apartment is good size for two people and comfortable and modern.

It would be better if they can provide free luggage storage before we can check in.

Emplacement idéal proche du lac et du centre, avec beaucoup de commerces et de restaurants en proximité. L'équipe est très réactives aux demandes. La cuisine est bien équipée et le logement très propre.

Le détail sur comment récupérer la clé n'est communiqué que sur place malgré l'enregistrement en ligne préalable. Il aurait fallu appeler l'hôte en video et montrer les pièces d'identité avant d'obtenir les numéros et codes du coffre. Il serait souhaitable de fournir les tablettes pour la lave vaisselle et les sacs poubelles de tri.

the suite is large and clean and has all the features that we need for our stay, also the location is very near to the center and the lake of como, everything was perfect 👌

Great, safe, location for walking around Como, WiFi & networking worked well, beds & furniture were comfortable< & there was an iron & ironing board.

Getting the keys from a lockbox around the block was a nightmare & if we didn't have an Italian speaking driver, I don't know if we would have figured it out. The security is like a panic room! Even with the key, the room is nearly impossible to get into. The unusual key must be inserted & turned 3 times for the electronic lock to spin and usually takes 3 tries to open. Good luck getting out quickly. The packet of instructions is missing critical information how appliances work and especially how the HVAC works and that the blower control is separated from the temperature controls! Also, the correct WiFi code needs to be available in the book! Only after unplugging & resetting the router did the manager give it to me. There are detailed instructions on separating the garbage, yet no garbage bags were provided and no paper towels either. Never rented an apartment where I had to buy garbage bags! Most frustrating however, is there's limited hot water and after only one shower, the water is cold. We were turning off the water between soap and rinsing off to preserve hot water, ridiculous!

Tuvimos una excelente estadía, antes del ingreso tuvimos una video llamada (como medida de seguridad) con la gente que administra, luego para el ingreso tuvimos que ir a retirar las llaves a un locker, toda una aventura para nosotros jaja (esto estaba todo muy bien explicado una vez que se realizó la videollamada) el departamento es hermoso todo a nuevo con artefactos de última generación….

Nada