Comfort Inn & Suites

The comfort of the bed. Convenient parking.

The room was dirty. Food on the floor around the bed. Hair in the shower on the walls. Was definitely not as described. Paid for the family suite, got 2 beds, 2 tvs(one didn't work half the time), a desk and chair, and a mini fridge that was stinky. It looked like they started remodeling the room and forgot to put everything back in it. There was no pull out sofa bed. No microwave. No, as they stste "lounge area" in the room. No on-site laundry facilities. Which is huge considering it's also an indoor water park. The only employee who was nice was the housekeeping lady. We went to the Safari Joe's to swim and were told it closed in 10 minutes when we arrived. Would open back up after they had their lunch. Closes every few hours. Kids swam and came back to the room. Changed, started walking to the arcade, and the lady rudely stated to my 9 year old, "I told you it's closed!!!" He stated he was going to the arcade, and as soon as she saw me, her attitude changed. It's definitely not worth the price. Also, a surprise $100 deposit that they say nothing about and just charge your card after you've already checked in. We ended up leaving a day early and going to a different hotel.

It is about 20 miles from South Haven which was our destination.

The trash outside the entrance was overflowing, and the elevator was quite a scary ride, sounding like it may break at any time. There are not coffee makers in the room, and there was no coffee in the breakfast area.

Did not have the breakfast. Was not the cleanliest environment.

Room was not at all what I expected. Seemed thrown together with leftovers from other rooms. I rented a suite to get something nice for my wife and I but was completely let down.

No shower working, room was dirty. Dust was everywhere couldn't even brush our teeth. Plus no swimming pool. You did not say that when booking.