Comfort Inn & Suites

We hadbooked the hotel for the water park at no point were we told the water park was closed till after we paid for are rooms

the lobby area was comfortable and seemed well kept. room was decent, beds ok.

No reply when we tried to switch dates, so we called and they insisted we had to go through booking.com, even though booking’s instructions were to contact property. It took quite a lot of back and forth with the person on the phone. They didn’t have room type we booked; their excuse was “3rd party sites don’t refresh.” The bathroom was not thoroughly cleaned - visible dirt on the light switch. Thank god we had wipes, but wished we had disinfectant. Tub was dirty and wasn’t draining during quick shower. I wouldn’t stay here again.

an easy 1/2 way point to 2nd destination on our trip

could have been cleaner. sink was slow to drain. don’t like the one quilt with duvet cover, slides and then don’t have a light cover. think we were first to breakfast, yet eggs and gravy cold.

Staff were friendly.

Smoke alarm went off close to midnight but only on the first floor. Everyone was unsure if there was a fire and we needed to wake the other floors or was just false alarm. Ppl above us had kids that ran around for hours at a time. Very surprised with their stamina. Bathroom faucet continuously ran. Had to put wash rag under it because was very loud. Couldn't enjoy bath with constant cold water running in.

For the price could have been better

Not a lot too choose from. Didn’t keep coffee full

Staff were very helpful and welcoming. Facilities were clean and comfortable. We recommend this facility and will definitely be staying again.

We have no complaints!