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7.8 / 10 Guest Rating

Hotel NASS Pinar del Lago

Av. Ordoñez Lasso e Higuerillas, Cuenca, ec

Hotel NASS Pinar del Lago - main view

About the Property

Charming Hotel with Stunning River Views

Comfortable Rooms with Chic Décor
Indulge in our cozy rooms at Hotel Pinar del Lago, flooded with natural light and adorned with chic decor. Enjoy modern amenities such as cable TV and private bathrooms with refreshing showers.

Scenic Garden and Delicious Dining
Relish in the picturesque garden views and savor a delightful continental breakfast at our on-site restaurant. Experience tranquility by the Tomebamba River while enjoying a meal made with fresh, local ingredients.

Convenient Location
Explore Cuenca's historical center just 2 km away or head to Del Río Shopping Mall for a shopping spree, only 7 km from the hotel. With Mariscal Lamar Airport also just 7 km away, your stay at Hotel Pinar del Lago promises both convenience and comfort.

Book now for an unforgettable stay by the Tomebamba River!

Facilities & Amenities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Room service
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Safety deposit box

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

7.8
Very Good613 verified reviews
AI Summary

Guests highly rate the good location and frequently praise the friendly staff.

Categories

Cleanliness6.9
Service8.9
Location9.4
Room Quality7.4
Amenities6.9
Value for Money8.9
Food and Beverage6.4
Overall Experience7.4

Select topics to read reviews

E
EladioecEC
Verified booking
family_with_children
Standard Room
Stayed in May 4, 2026

"Buena ubicación con muchas cosas que mejorar"

3.0

Tiene buena ubicación

• Atención al cliente: El personal de recepción se mostró poco atento. Considero que la calidez y la eficiencia en la entrada son fundamentales para la experiencia del huésped. • Servicios de la habitación: Me sorprendió encontrar un baño incompleto; solo contaban con gel de ducha, careciendo de elementos básicos como champú y acondicionador, jabón de barra. • Desayuno: La oferta me resultó demasiado básica y limitada, con poca variedad para empezar el día y poco tiempo disponible, primero nos dijeron que era de 7:30am a 9:30am y cuando nos tocó desayunar nos dijeron que era hasta las 9:00am. • Estacionamiento: Este fue uno de los puntos más críticos. El espacio es insuficiente y las maniobras resultan sumamente incómodas, lo cual genera un estrés innecesario al viajar con vehículo. Espero que estos comentarios sean tomados de forma constructiva para mejorar la calidad del servicio, ya que el hotel tiene un gran potencial por su ubicación.

Helpful?
B
Bruno GerardoecEC
Verified booking
solo_traveller
Standard Room
Stayed in May 3, 2026

"Excellent"

8.0

La ubicación

Desayuno

Helpful?
D
DanielecEC
Verified booking
solo_traveller
Standard Room
Stayed in Apr 30, 2026

"No volveria"

2.0

Bueno solo el desayuno estaba bien

El servicio al cliente como el dormitorio tenia sabanas sucias no tenia papel higienico un hambiente no muy amigable por parte de las personas que trabajan en el hotel la vista dentro del hotel no estaba buena

Helpful?
J
Josericardop82ecEC
Verified booking
solo_traveller
Standard Room
Stayed in Apr 28, 2026

"Exceptional"

10.0

Que puedes ir con tus mascotas y pasar un tiempo con ellos fuera del hogar

El desayuno.... podria ser mejor

Helpful?
P
PalaciosecEC
Verified booking
solo_traveller
Standard Room
Stayed in Apr 17, 2026

"Excellent"

8.0
Helpful?
M
Maria FernandaecEC
Verified booking
family_with_children
Standard Room
Stayed in Apr 17, 2026

"El lugar es bonito cómodo y buena ubicación"

10.0
Helpful?
P
PalaciosecEC
Verified booking
solo_traveller
Standard Room
Stayed in Apr 17, 2026

"Excellent"

8.0
Helpful?
W
walterecEC
Verified booking
couple
Standard Room
Stayed in Apr 10, 2026

"Muy bien"

9.0

Si

Se podría mejorar el desayuno

Helpful?
M
MolinaecEC
Verified booking
couple
Standard Room
Stayed in Apr 7, 2026

"Exceptional"

10.0

Todo muy cómodo

Todo muy bien

Helpful?
J
Jose VicenteecEC
Verified booking
couple
Standard Room
Stayed in Apr 1, 2026

"Exceptional"

10.0
Helpful?
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