La Casita de La Esperanza

Estancia de 10. Nos gustó todo: la casa, el entorno y la tranquilidad del lugar. Todo estaba muy limpio, cuidado y preparado al detalle. El anfitrión fue muy atento y amable desde el primer momento, siempre disponible para cualquier cosa. Además, nos encantó poder llevar a nuestras perritas sin ningún coste extra, algo que valoramos muchísimo. Perfecta para desconectar y disfrutar del campo. Sin duda, volveríamos a repetir.

Lo acojedora que es la casita, muy completa, la buena ubicación que tiene y la amabilidad de Isabel. La verdad que nos encantó, seguro que volveremos a repetir.

Tienen un espacio maravilloso al que creo q le faltan algunos detalles importantes para la comodidad a la hora de hospedarse y está muy sucio.

Suciedad en armarios ,estanterías,debajo de la cama,del sillón de la cocina.

Bardzo przytulny mały domek zupełnie na uboczu, bez sąsiadów za płotem, prawdziwy spokój, w dzień słychać tylko pianie koguta i bicie dzwonów z pobliskiego kościółka. Nie ma w środku dużych przestrzeni, ale niczego nie brakuje. Byliśmy zimą, więc kominek bardzo się przydał. B. dobry kontakt z właścicielami!

Tak naprawdę to nic. Co prawda wjazd autem na podwórko wymaga ostrożności, bo nie ma dużo miejsca, ale każdy doświadczony kierowca sobie poradzi.

Super friendly and helpful host. House is very cozy and in quiet place. We enjoyed sitting next to the fireplace and there's everything you can only think of from facility.

Winter is not the best time for this location. It was cold(16-18c) and wet inside the house most of the time. But I can see that on summer time it would just amazing. Also kitchen and living room better sized for 2 people.

After check-in we immediatelly noticed that the house wasn't clean - dust, pasta in a shelf, dead bugs, dirty floors, crumbs on a cutting board, dirty stove. We decided to ignore it as we didn't book a five-star hotel. In the evening, we checked the beds and we noticed how horribly dirty the sheet in one of the rooms was, the blankets (equally dirty and disgusting) had no covers at all. There was hair, stains and grime. You can see for yourselves in the photos included. We contacted the owner, this was around 21:30 in the evening and she didn't respond, which is understandable, but we refused to stay in horrible hygienic conditions and booked an alternative accommodation and also a different apartment for the remaining stay there to prevent us from being in a similar situation that we did that night and because the condition of the house was unacceptable. The other day, the owner contacted us, saying that she is sorry and she will send someone to clean it, but we expressed our concern and let her know we wouldn't be staying there. We picked up our belongings and left. We also requested a refund due to the extremely stressful situation caused by improper cleaning services. We were then ignored by the owner for two whole days - until the stay was completed and she could get her money. Then she refused us any possible compensation and was extremely unwilling to offer a refund. She claimed that we used the accomodation because we drank the complementary wine (we only consumed like 1/5 of the bottle before seeing the bed) and used the cleaning equipment (washed the dishes) and broke the doormat (which did happen, but we immediately contacted her and apologised). She absolutely failed to take responsibility an repeatedly lied about the house being ready for check in. We maintain that refunding at least 50% is the bare minimum for the first night and our trouble. We only contacted Booking after she refused the refund as we thought she would be fair. L.

The garden and peacefull location

The last part of the road to the accomodation is a bit challenging, especially when wet.

We had a great stay in this charming little house. The outdoor space is amazing—a lovely garden, a cozy patio, and even a pool! It must be perfect in summer. In winter, at this altitude, it does get chilly, so it’s best not to expect to spend too much time outside. The house itself is very comfortable and well-equipped. The fireplace adds a lovely, warm atmosphere, making it even cozier. The large wardrobe was great for organizing our things, and the beds were comfortable. It’s important to know, as mentioned in the description, that the road leading to the house is unpaved. It can get a bit muddy and slippery, so parking in front of the house might be tricky with a car. We came on motorbikes, and it was fine. The area itself is quiet and peaceful, though there’s not much in the immediate surroundings. But that’s exactly why we chose this place—for the atmosphere of the house rather than the location. That said, if you want to explore, La Laguna’s historic center is just a 20-minute drive away, which is a big plus! Overall, we really enjoyed our stay and would love to come back. Highly recommended for anyone looking for a cozy retreat in nature!