Q FOX BLACK DIAMOND HOTEL

The staff were very helpful and friendly.

No hanging space (wardrobes) in the bedrooms or the apartment. The bedrooms were small, beds were ordinary and the sofa was cheap and uncomfortable.

We had dinner and breakfast included with our lodging, which helped a lot since after a day of skiing/snowboarding, we didn't have to think about where to go to have dinner or worry about breakfast. We LOVED the after dinner karaoke party with the Filipina lady/main cook of the facility. She's an amazing cook and a great singer!

We were party of 5 and one person had to sleep on the couch. When the couch was flattened to make a bed, there was a bar (length-wise) that ran down the mattress, which made sleeping uncomfortable. It didn't help that my friend is a big guy so I think the presence of the bar was felt more by him.

The property was super convenient! Washing machines and dryers, snowboard storage, free shuttle in the morning to slope, a delicious breakfast and dinner buffet included in price of stay and awesome karaoke most nights. Beds are very comfortable, bathrooms are spacious and even have a small kitchenette. The staff were very helpful and extremely friendly, I can’t really fault my stay.

Good food and location. And the shuttle was very convenient

The room was rather dusty

Delicious breakfast and dinner included. Free shuttle to and from Hirafu resort base.

Rooms were on the small side (but standard for Japan). Located right down the bottom end of Hirafu village, so a fair way away from the resort. This wasn’t an issue due to the free shuttles.

Hot pot restaurant downstairs with karaoke bar was fun good wifi , breakfast included and lift to ski fields in the morning.

was given a ground floor unit. no privacy. should have a tv in the room with CNN news. should provide FOC transport to welcome centre after paying for 3 hours of room extention on check out.