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8.3 / 10 Guest Rating

Exquisite 3BR Surabaya Apartment at Via Tower Ciputra World by Le Ciel Hospitality

89 Jalan Mayjen Sungkono Via Tower Apartment 2108, Surabaya, id

Exquisite 3BR Surabaya Apartment at Via Tower Ciputra World by Le Ciel Hospitality - main view

About the Property

Luxurious Accommodation with Private Pool
Garden, Hot Tub, and Fitness Room
Family-Friendly Amenities Including Kids Pool

Experience luxury and comfort at Exquisite 3BR Surabaya Apartment at Via Tower Ciputra World by Le Ciel Hospitality. Indulge in the private pool and unwind in the hot tub after a day exploring the city. With family-friendly amenities like a kids pool and outdoor play equipment, everyone is catered to. Book now for a memorable stay in Surabaya.

Facilities & Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Garden

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

This property does not accommodate bachelor(ette) or similar parties. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Managed by a private host A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.3
Excellent25 verified reviews
AI Summary

Guests highly rate the nice location and frequently praise the good amenities for kids.

Categories

Cleanliness5.9
Service7.9
Location9.9
Room Quality7.9
Amenities8.9
Value for Money7.9
Food and Beverage8.9
Overall Experience9.2

Select topics to read reviews

F
FaridahsgSG
Verified booking
family with young children
Standard Room
Stayed in Aug 23, 2024

"Staff location and spaciousness are plus points in this property"

6.0

Location

Master bedroom should have 2 additional pillows. Pillows are too soft and uncomfortable to sleep. The shower water in both bathrooms keep seeping from shower to floor making the floor wet all the time . Even the towels cannot absorb the water. The master bedrrom flooring is broken on one side near the cupboard making it inconvenient to walk the floor. One of the sofa is spolit. The spring is coming spoilt making it uncommfortable to sit. Pl maintain the property like Ascott do before renting out again. I have stayed in Ascott Pakuwon and can make the comparison. Unless you upkeep the property, i will not recommend to anyone

Helpful?
R
RichardauAU
Verified booking
family with young children
Standard Room
Stayed in Aug 12, 2024

"My family really enjoyed our stay at the property. Highly recommended"

10.0

Excellent location

Nothing

Helpful?
A
AaronnzNZ
Verified booking
review category business travellers
Standard Room
Stayed in Jul 19, 2024

"Excellent host, responsive and friendly, apartment very nice, not quite exquisite. Value ok"

7.0

Host was very responsive and friendly, quick to address any questions or issues. View was good, space was good, beds comfortable and AC worked well. Host left a snack basket. Cleanliness was good throughout, though dining table not particularly.

Apartment was well appointed however there are a couple of minor touches that I have found in other apartments that would have been welcome. Tea & coffee sachets would have been a very welcome addition, more so than snacks. Apartment is very nice and spacious but is starting to show age a little, front foor jams a bit, there is also a full grease trap or sump under the sink, - to be fair Indonesia's climate is hard on buildings, so visitors need to make allowance for that.

Helpful?
C
CarolinaidID
Verified booking
family with young children
Standard Room
Stayed in Jun 16, 2024

"Exceptional"

10.0
Helpful?
D
DiandeDE
Verified booking
group
Standard Room
Stayed in Apr 22, 2024

"Nice apartment, great host! Thanks a bunch, Ms. Jane!"

9.0

The Apartment was pretty, neat, clean and spacious. The bed was comfortable enough and the view from the 21st floor was also nice. We have everything we need in the apartment. The mall is also within walking distance. Very friendly host and we were able to check in earlier and check out a bit later without any additional charge.

The WiFi in the apartment doesn‘t work well, so I would recommend you to use your own mobile data; the network reception was fine in the apartment.

Helpful?