Jungle & Marble Apartments

Posizione e pulizia impeccabile

Niente

Compact and nice apartment in the center, close to attractions by a 15-minute walk. Everything was super clean, the design was so cute, the bed was amazingly comfortable, and it was well-equipped. The communication was straight-froward and easy. Recommended.

The electrical toilet was super weird, but it worked well.

Nothing

We booked the apartment for two people through Booking and later changed the reservation to three people. We initially paid €160 and were asked to pay an additional €80 for the third person, requesting that the payment be made via Revolut, without providing any payment receipt. After checking the price on Booking, we realized that the actual difference between two and three people is only €10, meaning we were overcharged. We request a refund of the amount paid in excess. On the first day, the electric toilet broke down just a few hours after our arrival. We contacted the host immediately via Booking and WhatsApp, but only received a response the next day after 11 a.m. The communication was rude and there was no apology for the inconvenience. After checkout, we received an email from the host claiming they had tried to contact us, which is untrue, and stating that we supposedly owe €100 for damages to the bathroom, which we did not cause. These accusations are completely false. The apartment is extremely small and does not fully match the photos. It was poorly cleaned, there were cockroaches, and yellow water was leaking from the window. As a suggestion, there should be a mirror outside the bathroom, as the only mirror was in the bathroom where the space was extremely limited. The rug is very old and unnecessary.

Scarsa pulizia, scomodo per famiglia, puzza diffusa nel bagno.

The apartment's location and design are good. It is a suitable apartment for a night or more.

I found previous renter’s socks and stuff, and there was a 'some expiry date' thing that indicates the last date is 20 July 2025, but we stayed until 21 December 2025. So I am guessing that they didn't clean for at least 5 months. Spider webs were all over the room. When I told the owner, he sent the cleaning service, which cleaned only 1 of the five spider webs. I had to take my allergy medicine during my stay because of the dust. Even though the owner told us to leave the keys in the box so the cleaners can do their job, they never came just that one time when i asked to clean the spider webs. In addition, your bed is located at the second floor but if you are taller than 150 cm, you will hit your head on the roof.