Charles Alexander Short Stay - Botanical House

Location

Uncomfortable mattress, bed placement was appalling resulting in bruises when rolling over, crockery needed to be cleaned before use as food residue was still encrusted on the bowls, lip marks were still present on the glasses, cutlery also needed to be cleaned before use….. I could go on, but don’t want to waste my time. Suffice to say, the second night we paid to stay elsewhere

Self catering

The only fault was the loose toilet which I reported and was noted

Location was great. Breakfast not included

We had trouble with the tv

Location is good, it's quiet. The bed was comfortable, there was coffee,tea,sugar and condiments supplied. It was a cosy warm apartment.

The kitchen sink has rust spots all over it, kitchen knife had what looked like blood/rust all over it. Shower didn't work properly and the toilet is not bolted to the floor,so loose.

Very clean and comfortable, and in a very good place for all amenities.

Great location very modern

We are elderly the stairs were a bit of a problem apart from that it's was lovely and warm