TH Sestriere - Villaggio Olimpico

Relatively good location close to the slopes but you may be impacted a segment of the hotel far from the lift (it is large hotel).

Two pairs of our skis were stolen from the dedicated ski room where we were obliged by the hotel to deposit skis overnight. They were stolen from the locked ski boxes in these ski rooms (that also should be locked at night). This happened to over 10 families. The hotel representatives were sympathetic (verbally) until we were there still did not propose anything concrete to cover immediate costs (e.g we had to rent skis for the remaining days ourselves) or otherwise manage this incident. They assured we would receive compensation for the stolen skis and related costs but these proved to be just words. In the end in my view the hotel did not treat this matter seriously and treated the case as closed when we had to leave home. During 4 months after our stay we have been referred to some insurance company or (alternatively) insurance expert or admin department of the firm managing the hotel. We were asked for documents including police protocols that we had already provided. The hotel did not follow up, did not prove to have any interest in that matter and did not stay in touch. Thefts may happen everywhere but the reaction of the hotel in that case - highly disappointing. Surely, no sentiment to be back to Vilaggio Olimpico or to any other hotel of this group. My advice - if you go there - keep expensive skis with you in the room even if prohibited by the hotel.

Posizione, staff

Prezzi alti per servizi non inclusi tipo pranzo, cena, piscina ecc Riscaldamento nelle camere eccessivamente alto di notte e impossibile da abbassare sotto un valore fissato

Blisko wyciągu, dobre jedzenie

Hotel ok, ale przydałby mu sie remont

Very worn down property in great need of renovation

Location

The location

The worn furniture and extremely hard beds