LAUR HOTELS Experience & Elegance

The staff were generally exceptional from arrival, and through all the departments. At most points attentive and very friendly. The hotel offers a good variety of nutritious hot and cold food. Outstanding in the areas of Bakery and Patisserie! The accommodation was perfect for our requirements, given my disabilities, although not ideal in location for someone with obvious mobility limitations.

It only takes one bad experience to spoil that perfect break, and for anyone with potentially fatal food allergies, the hotel ostensibly went to extreme lengths. Sadly cross contamination left my final experience as being very ill, continuing after checking out. It didn't register that I could not manage anything stronger than water, and avoided all food service areas. I also didn't appreciate the tall, arrogant lounge waiter speaking loudly at my ( in Turkish) to ensure that I was very aware of his being unhappy. Having him come out of nowhere, his actions were far from welcome and, as it turned out, should not have been addressed to me- or indeed any guests in such an abrupt manner. Perhaps greater thought could be given to both location and content for animation? Inclement weather occurs even in Turkey, and guests with mobility issues will struggle to attend the amphitheatre. Evening entertainment could certainly not be described as five star. Lastly, not all guests of retirement age are comfortable with technology. Telling guests in response to any questions to scan their key cards is isolationist. Failure to have a full list of non alcoholic beverages available should be standard in in Muslim country. It aligns with religious beliefs and of course many guests with medical issues cannot tolerate alcohol. Given the high price of purchasing alcohol, anything which reduces that consumption should be S.O.P. - just not here

-Strand, das Meer ist sauber und mit Sand. Es gibt aber viele Fische bis zu ca. 25cm die beißen. - das Personal war top!! Alle sehr hilfreich und freundlich.

- das Essen war leider geschmacklos und bei vielem immer das selbe. Dafür war die Auswahl groß. - Restaurant Daphne, was angeblich A la Carte sein soll ist ein Witz. Die wissen anscheinend nicht was A la Carte heißt. Kein Wunder, dass das Restaurant im Preis mit einbegriffen ist. - das Bett im Zimmer ist anscheinend auch sehr alt, da ich Seitenschläfer bin hatte ich jeden Morgen schmerzen in den Hüften, weil man die Drähte spürt.

Nur das Personal…alle sehr freundlich und fleißig.

Das Hotel ist eigentlich alt, einiges wurde erneuert. In der kompletten Unterkunft funktionieren die Klimaanlagen sehr schlecht. Im Zeus Restaurant war es gut, sonst Lobby, Zimmer, Restaurant Daphne sehr schlecht. Das Essen war 80% gleich. Die Auswahl ist zwar groß aber halt vieles immer das selbe und geschmacklos. Restaurant Daphne soll angeblich A la Carte sein, was aber nicht minimal mit A la Carte zu tun hat kann man 24 Stunden essen gehen aber wie gesagt es heißt nur A la Carte und wieder ohne Geschmack. Ich habe es bereut, dass ich 7 Tage gebucht habe.

It felt safe. It was clean. Some great staff. Perfect location for my needs.

Property was great - only problem was some clientele which made things very uncomfortable at times.