TreeCasa Hotel & Resort Nicaragua

The beautiful treehouse design and tropical surroundings were amazing. I loved sitting on the balcony every morning with a cup of coffee listening to the birds and watching monkeys in the trees. The proximity to town in San Juan del Sur was great since there were more food options and activities there.

The limited food options. There is only one restaurant onsite and no shop to purchase anything. Going into town had to be timed and planned with the departure of the hotel shuttle. The private beach was quite underwhelming with nothing to do there.

Food, pool

Distance from San Juan, price

The water slide, pools. and diving area were incredible. Food was excellent with good options. Breakfast was excellent. Loved the location nestled away in nature. Grounds are stunning. And of course the "standard king room" is a full size suite / 1 bedroom apt!

Construction right next door started at 7:50 AM (ask not to be near construction.) I was not aware that majority of visitors are day pass guests that take up sun beds and takeover all the facilities. Could be nice to have sun beds with umbrellas and to have exclusive areas for guests. Maybe one swimming pool and some exclusive sunbeds would be nice. Otherwise consider it as a hotel and public pool with great activities for families with free guest access.

The property was well kept

They didn’t have our reservation from booking.com. Then put us in a room and while on an excursion the next day, moved all of our things to another room. This room had poor air compared to the first room. We couldn’t use the pool or restaurant on Saturday due to a wedding. Went to the beach and waited on a shuttle as instructed that never came. Had to then pay for a taxi to get back. Really felt inconvenienced the entire trip instead of at ease and they only offered to pay for the taxi after the scheduled shuttle didn’t run. Also, we could not sleep Saturday night because the wedding music was so loud it made our entire room shake.

A beautiful place with exceptional views and accommodations. The staff was friendly and helpful. A once in a lifetime stay!

Lots of steps - but that is the nature of the property!

The hotel itself is beautiful and amazing, the pool was great and the food was delicious. The free shuttle was great as well. The gentleman in the front desk was extremely helpful.

The girl in the front desk could have been more helpful and informed us of the different amenities. Certain employees were excellent others weren't. For example, we were the only ones at the restaurant in the evening but we had to go look for our waiter to be attended.

Location, ambiance, setting. Just all round excellence.

Nothing