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9.2 / 10 Guest Rating

The Old Custom House

The Quay, Poole, gb

The Old Custom House - main view

About the Property

Breathtaking Sea Views
Enjoy stunning sea views from The Old Custom House in Poole, just steps away from beautiful Hamworthy Beach and Poole Harbour.

Modern Amenities
Relax in our well-equipped units featuring flat-screen TVs, fully equipped kitchens with dishwashers, and private bathrooms with showers. Free WiFi is available throughout the property.

Convenient Location
Explore nearby attractions like Sandbanks, Bournemouth International Centre, and Corfe Castle. Poole Beach is just a short walk away for a day of fun in the sun.

Ready to experience seaside tranquility? Book your stay at The Old Custom House now!

Facilities & Amenities

WiFi available
Free WiFi
Non-smoking rooms
Heating
Family rooms
Bar
Breakfast in the room
Non-smoking throughout
Invoice provided
Breakfast takeaway containers

Important Information

Check-in & Out

Check-in
Check-out10:00 AM

Property Notes

This property does not accommodate bachelor(ette) or similar parties. Managed by a private host A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9.2
Exceptional444 verified reviews
AI Summary

Guests highly rate the clean and tidy and frequently praise the friendly service.

Categories

Cleanliness9.0
Service10.0
Location10.0
Room Quality8.5
Amenities8.5
Value for Money9.5
Food and Beverage8.5
Overall Experience9.5

Select topics to read reviews

J
JoannagbGB
Verified booking
couple
Standard Room
Stayed in Jan 19, 2026

"Excellent location. Very clean. Very friendly host."

10.0

Not applicable

Nothing

Helpful?
G
GailgbGB
Verified booking
family_with_children
Standard Room
Stayed in Jan 19, 2026

"Very comfortable room in brilliant position."

10.0

Nothing , all was excellent.

Helpful?
J
JanegbGB
Verified booking
couple
Standard Room
Stayed in Jan 19, 2026

"Exceptional"

10.0
Helpful?
C
ClivegbGB
Verified booking
couple
Standard Room
Stayed in Jan 16, 2026

"Exceptional"

10.0

Great location lovely room. Met Marcus the owners very nice chap and know he would sort any issues if we had any. Fantastic Coffee machine 👌 😋 never drunk so much of it. The complmetry pastries and water biscuits was a nice touch. Highly recommend this place 10/10. Location is fantastic in the old town plenty to do and easy to stagger back at night lol 😆

I can't afford the same coffee machine at home 😫

Helpful?
F
FreyagbGB
Verified booking
couple
Standard Room
Stayed in Jan 15, 2026

"Exceptional"

10.0

Beautiful room and super clean

Helpful?
J
JianggbGB
Verified booking
couple
Standard Room
Stayed in Jan 15, 2026

"Exceptional"

10.0
Helpful?
M
MarniegbGB
Verified booking
couple
Standard Room
Stayed in Jan 2, 2026

"Great location clean bright walls very thin. Would I stay again for that reason no. Would I stay if it was soundproofed"

9.0

Great location nice bright room

You can hear the other guests in there rooms and in the hallway not very soundproof. There is obviously noise from the premises around you which we knew so wasn’t worried about that.

Helpful?
C
ClaregbGB
Verified booking
couple
Standard Room
Stayed in Jan 2, 2026

"Wonderful!"

10.0

Fantastic location. Beautiful room, very comfortable.

WiFi password would have been useful.

Helpful?
K
KategbGB
Verified booking
couple
Standard Room
Stayed in Dec 29, 2025

"Perfect, we hope you will be around a long time"

10.0

Great location, spacious room, great food, wonderful service, desk, sitting by harbour view, comfortable bed and bedding, dinner served with pitcher if water

Chairs were slightly narrow for my hips but grateful for so many in the room!

Helpful?
A
AngelagbGB
Verified booking
couple
Standard Room
Stayed in Dec 29, 2025

"Exceptional"

9.0

A lovely place to stay on the Quay side. Easy nearby parking and getting in touch with Marcus was easy, he was always on the other side of the phone when i rang. Easy access in and out. Lovely location. Lovely room.

Helpful?
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