Residenza N&D Luxury

The staff was extremely unprofessional, from declining our calls to huffing when answering the call. We had a plumbing problem in all 3 showers, they were clogged with hair and dirt along with a drainage smell. She said they’ll come and clean it tomorrow morning which we understood since it was in the evening, but unfortunately the morning after no one did. When we got home in the afternoon we called over and over and she declined all of our calls, we had to call with different phone numbers (of the rest of the group/my friends) so that she wouldn’t recognize it was us and that is when she answered! This took like 2 hours and we couldn’t shower! like isn’t that so immature and childish. After the checkout we told her how disappointing it was having to wait over an hour for her to pick up the phone so we can shower and how unprofessional her service was, we asked for compensation and she ignored my message pretending she isn’t understanding english. The place looks nice and modern but it was defined not worth the money as the staff was very unprofessional and not as advertised. We paid good money for it and all we expected in return was a good service

separate rooms with their own bathrooms

Perfect location and apartment, it was clean, and the cleaning lady was very kind.

We were six people, so we booked this apartment since it has three rooms (the third room is in fact the kitchen and the dining space, with a nice little terrace). What we appreciated the most is that all rooms are equipped with their own bathroom (each quite big, with a shower, not service bathrooms). The two bedrooms are quite spacious (one is larger than the other), while the third room is a bit cramped (yet it has an expandable bed, so it can be used for sleeping comfortably as well). We liked the elegant and modern design, as the residence is completely renovated and the furniture and all the amenities are integrated in a beautiful, minimalist and very functional style. We appreciated the cleanliness and the very comfortable beds. In the rooms, you won't find plenty of space for storing the clothes (although we didn't consider it an issue, there are some bedroom cabinets nicely hidden from first sight), so the apartment is intended more for shorter stayings. We had a good Wi-Fi signal in every zone of the apartment. The small kitchen has a modern stove and oven, a big fridge and different utensils to prepare the meals. The coffee machine is a bonus for coffee lovers, as it prepares very good espresso. Our host gave us clear instructions regarding the collection of keys, and the apartment is easy to reach, being located very close to Bari Centrale Station. There are some restaurants and cafeterias in the surroundings, as well as some big markets, in case you need to do some shopping.

The bathrooms are large and modern, yet there is a curious choice for the doors. In order to save space, they slide along the wall, so they don't close perfectly. Moreover, they are made of glass, with some transparent areas, so you might feel a little bit uncomfortable with that. However, we liked very much the walk-in shower and the high-quality amenities.

Our experience is entirely positive. The host was kind and helpful, easy to reach. Thank you for your care and attention. Self-check-in is fast and convenient. The accommodation was clean and quiet. You will find all you need for a comfortable stay. The apartments are easy to reach, 5-7 min from the Bari Centrale train station. The district is nice and clean. In the vicinity, there are bars, restaurants, a park, and several supermarkets (10-15 min on foot). We enjoyed our experience, and would be happy to stay there again! Thank you!

We stayed there for 3 nights and didn't find any flaws during that time.