Birmingham Amethyst, 3 bedroom Apartment

Shower pressure was great, towels were nice! Location was good, although the road itself didn’t feel. safe! Unfortunately that was it.

The whole block smelt of weed and other smells that I can’t tell you what they were. The apartment was awful! Broken bedside tables, broken wardrobe doors that fell into the wardrobe when you opened the door. The sofa appeared to be broken when you sat down, as extremely uncomfortable. There is no living space, (pictures are deceiving) the only place to sit apart from on your bed was uncomfortable plastic chairs around the table. Mattresses were awful in all 3 bedrooms. You could feel every spring, when someone rolled over, the whole bed moved. The small room doesn’t have a double bed as per the pictures. It’s a 3/4 bed, which means the apartment is not suitable for 6 adults! We were asked to strip the beds, all of the mattress protectors were full of stains! All of the duvets were ripped or in bad shape. Shower, whilst great pressure, the bathroom was unpleasant. No blinds in any of the rooms that worked effectively, which meant your room was alight with sun from around 5am! They ask for ID for all adults staying, but have no secure way for you to provide your full name and address, (they ask for driving license or passport and utility bill)! Wanting you to use their business WhatsApp account, which isn’t safe, and goes against booking.coms policies which is to keep communication within booking.com. The digital keys were a nightmare, as they didn’t send the information to the second person, (you have to download an app, whose data privacy t&c’s are very long) which meant we had to leave our paid for event, to go and let her in. She was a lone female who couldn’t enter the building or apartment. Called and called, sent messages and no response until 11.45pm! Which by then was too late. There are many other things, but the above are the larger issues. Knowing there was a Ring camera facing the door was uncomfortable.

Good location, property was spotless, staff were good.

Phone based key/app was a nightmare. Room set up was strange - one sofa for four people and no other seating except at the table. No window in lounge so lights had to be permanently on. Parking was variable (but there were some official car parks nearby if you didn’t mind a short walk).

Locations

We booked 3 bedroom apartment and on the day we were re allocated a 2 bedroom There was not enough mugs or towels or sheets for 3 people

Prime location, just off Broad Street. Easy access and corridors of flat well lit.

Too much!

Easy to find and straight forward to use the app

Walbanke to restaurants & the Utilita Arena, felt safe

A bit basic with no comfortable sitting area but met our needs for one night

Brilliant apartment and excellent location. Would definitely recommend and stay again. 🙂

Sono anni che con la mia famiglia visitiamo Birmingham per andare a trovare mia sorella che è lí, devo dire che è il primo appartamento ben pulito e che rispetta la descrizione. Posizione ottima proprio in centro, abbiamo trovato molto comoda la questione della chiave tramite app. Grazie torneremo presto.