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7.9 / 10 Guest Rating

Hotel Sun Ha Bacalar

Av 1 Boulevard costero entre calle 12 y 14 mz13 lt11 , Bacalar, mx

Hotel Sun Ha Bacalar - main view

About the Property

Outdoor Swimming Pool and Garden
Hotel Sun Ha Bacalar offers a refreshing outdoor swimming pool and a lush garden, perfect for relaxation and unwinding under the sun.

Comfortable Rooms with Modern Amenities
Experience comfort in every stay with air-conditioned rooms equipped with free WiFi, flat-screen TV, and a safety deposit box for your convenience.

Exceptional Service and Biking Options
Enjoy a hassle-free stay with English and Spanish-speaking staff available 24/7 at the front desk. Explore the area with ease using the property's bike hire service.

Book your stay at Hotel Sun Ha Bacalar now to experience a perfect blend of comfort, convenience, and relaxation.

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Terrace
Family rooms

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

7.9
Very Good2285 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the good location.

Categories

Cleanliness6.8
Service8.8
Location8.8
Room Quality7.3
Amenities7.8
Value for Money8.2
Food and Beverage7.8
Overall Experience7.8

Select topics to read reviews

C
CristalmxMX
Verified booking
solo_traveller
Standard Room
Stayed in May 11, 2026

"Decepcionante, nos mintieron de la disponibilidad de las instalaciones."

4.0

La habitación era cómoda

El personal no fue muy amable, la alberca no estuvo disponible durante nuestra estancia. Nos habían asignado otra habitación qué no era la que pedimos, al final nos dieron la correcta.

Helpful?
S
Sergio EduardomxMX
Verified booking
solo_traveller
Standard Room
Stayed in May 11, 2026

"Very Good"

7.0

La ubicación

El internet es malo. Me tocó que estaban dando mantenimiento a las instalaciones y estaba un poco desordenado de ahí en más estaba bien.

Helpful?
T
TonyfrFR
Verified booking
solo_traveller
Standard Room
Stayed in May 9, 2026

"Good place with potential"

7.0

The bed was comfortable and the AC a must in Bacalar. Also it benefited from a nice view on the Laguna.

The bed sheets had holes, the towels were outdated and the sink was instable. Also you have to keep in mind that there's quite some noise in this area (party places). The wooden rood attracts lots of pigeons, which can be noisy too. Although it's nice hearing birds while waking up!

Helpful?
K
KatharinadeDE
Verified booking
solo_traveller
Standard Room
Stayed in May 8, 2026

"Ok aber eher unzufrieden"

4.0

- Personal freundlich - kostenloser Wasserspender gut

- löchrige und dreckige Handtücher - Pool wurde ohne vorherige Ankündigung saniert und daher nicht nutzbar gewesen - sehr hellhörig - undichte Stelle sodass Eidechsen im Zimmer waren

Helpful?
F
FabianbrBR
Verified booking
solo_traveller
Standard Room
Stayed in May 7, 2026

"Good"

6.0

Localização excelente, pertinho do balneário público e a três quadras do centrinho.

As fotos do Booking são incríveis. Mas nos deram os piores quartos, longe da área bonita, onde há as melhores vistas e a piscina. Os funcionários não interagem. Não espere nada deles. Devem ser muito mal pagos.

Helpful?
M
MaximiliandeDE
Verified booking
couple
Standard Room
Stayed in May 7, 2026

"Good"

5.0

Nettes Hotel. Leider etwas in die Jahre gekommen. Ein Renovierung wäre angebracht.

Alle zimmer hatten die Fenster zum Gang/Balkon, wodurch jeder in jedes Zimmer schauen konnte.

Helpful?
C
ChailletfrFR
Verified booking
couple
Standard Room
Stayed in May 6, 2026

"Exceptional"

9.0

Très bel hôtel, bien placé dans Bacalar avec une piscine très agréable. Le personnel est à l’écoute et disponible.

Helpful?
L
Luz CristinamxMX
Verified booking
couple
Standard Room
Stayed in May 5, 2026

"Good"

5.0

Ubicación

No tiene facilidades para discapacitados

Helpful?
B
BillindausUS
Verified booking
couple
Standard Room
Stayed in May 5, 2026

"A pleasant stay."

9.0

The proximity to the municipal swimming dock. The friendly staff. Unique design of the hotel.

Helpful?
V
ViktoriadeDE
Verified booking
couple
Standard Room
Stayed in May 4, 2026

"Very Good"

7.0
Helpful?