CasaViva - Central Seaview Penthouse in Camogli

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Non avevo considerato le tante scale da percorrere per l'accesso al mare; non mi pare di aver letto nella vostra descrizione nulla su questo argomento. Con noi una persona anziana non ha potuto uscire tutte le volte che avrebbe voluto farlo.

The apartment was very clean and comfortable, with beautiful views, clear key handoff, working AC, and comfortable beds.

We felt a few things could be improved: the check-in process and communication were a bit complicated, and the contract price didn’t match the booking, which required a call to booking.com to resolve. The fridge cooling wasn’t initially strong enough, the bathroom sink got clogged, and the pans and coffee maker could be better (tops and quality). It would also help to have more trash bags, normal wine glasses (only champagne), a second set of keys, and some ant control.

The location is perfect for enjoying all Camogli has to offer. It has a pretty view, is light and bright.

Only one bathroom and toilet in the same room was a bit of a rush at shower time! But the bathroom was spacious and clean.

The unit is on the 6th floor of an older building at a slope and there are about 50 steep steps up to get to the entrance; there is a small lift but the last level is by stairs, …to be kept in mind if traveling with heavy luggage or elderly travellers. The booking and check-in procedure was rather cumbersome…you have to agree to a short-term lease agreement online, upload your IDs/documents and even a photograph of yourself holding your documents; to collect the keys, one needs to walk up to a partnering hotel almost at the end of town (with luggage) to collect the keys where they again photograph your IDs….when booking through their website you also are required to wire a bond of ~350€ to be refunded after your stay which is not required when booking through booking.com All in all, the booking procedure was a bit too much…you have to like such procedures… The apartment itself was wonderrul then with two full-sized bedrooms; the view from the living room „balconies“ is spectacular with full sea views and stunning scenes during sunsets. Mind that the balconies are just cut-out extensions to enlarge the roof slope and there is no space to sit outside, just to stand and watch (which was still awesome for us). The rooftop slope was, however, full on within the kitchen, where it was tough to stand upright when at the stove (if you are taller). There was a washing machine, but be prepared to BYO powder, we also brought along a tea towel, there was none. After check-in you shall inspect thoroughly and document the status of smaller wear and tears; you can point towards damage within an hr of check-in but it is a good idea to keep images with time stamps maybe if you have to wait for bond refund. Other than that, we had a great time there, the apartment is basically heading two stairs down to the beach promenade, everything is in close proximity.

This apartment exceeded our expectations. The location was fabulous. The views from balconies were amazing. Be prepared for some steps up to the apartment, which made the apartment even more charming. Check in was easy and our host, Emma, was responsive and even worked with us to accommodate an extra night. We can only hope to return to this incredible apartment.

The apartment was clean, the beds were comfortable and the general feeling of the apartment very pleasant.

Despite I have asked in advance and the request could have been met easily and at no cost, the management did not give us a second set of keys which made the stay very very complicated. This is the reason of all the bad notes. We had to run up and down the 6 floors of the apartment each time someone of our group was coming later than the other at night. It was a real nightmare and VivaCasa was absolutely not interested in solving this easy issue. The key of the apartment is easy to copy it should absolutely be done !

Amazing views and amazing location

Location

It was a garbage in the kitchen. Flat is really old, on the photos looked much better. From two bedrooms only one was made. On the question: why only one room is made the answer was: you did not asked for another…