Collection O Rai Ka Bagh Near Railway Station Formerly Pioneer Plaza

Location was good,staff behaviour was good n polite

Amenities was not good , quilts was durty , bathroom door not properly close n open. Towel not available n tv not working

Bad 😞

Bad 😞

Nothing

Nothing

There was nothing to like ...the rooms were not clean. No towels provided, drinking water was provided. Very very unhygienic bedsheets

Rooms, service

The only positive about this hotel is that it is a little close to the airport

The hotel was very very dirty. When we checked in there was mud on the floor, chewing gum stuck on the bathroom wall, used cigarette on the floor and there was stuff stuck to the commode which we had to flush multiple times to get rid of. There were stains on walls and pillows. Next morning we found a rat and few cockroaches too! The TV did not work in both rooms. Staff were sleeping in hallways. We had paid extra to include breakfast. We had booked 2 rooms for 4 people. Staff said their booking shows only 2 meals and refused to give us 4 breakfasts. However, after seeing the poor conditions of the eating area we did not eat even the 2 breakfasts they offered. So, we lost the extra money we had paid for 4 breakfasts for 3 days. The water was lukewarm. We did not take bath during the 3 days we stayed in the hotel. We had the worst experience of our lives. We only stayed there because we had paid close to ₹13,000 for 2 rooms for 3 days. We made sure we left early in the morning and returned late in the night The hotel is very run down and unhygienic. Not sure how OYO even certified this hotel. I do not recommend this hotel to anyone.Heard the same from other guests who were either checking in or checking out.